Sales and Customer Service Representative

4 weeks ago


League City, Texas, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy Bay Colony, we're on a mission to help our clients feel their best. As a Sales and Customer Service Representative, you'll play a vital role in delivering an exceptional experience and growing our member base.

Perks and Benefits

Competitive base pay of $12/hour, plus bonuses and commissions

A flexible schedule for a better work-life balance

In-depth product and service training

A free massage, skincare, or stretch service each month

10% off Obagi, Jan Marini, and PCA Products

5% off Biofreeze, Aromatherapy, and CyMe Products

50% off the member rate for massage, stretch, and facial services

Requirements

High school diploma (or equivalent) and previous retail or sales experience (preferred)

Critical thinking skills with excellent math and computer skills and the ability to multitask

Great people skills and the ability to establish positive relationships with guests

Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Grow and retain a client base both in-person and through phone/email outreach

Help with filing, laundry, inventory, and any other front desk duties specific to the location.

Culture and Support

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge



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