Textile Processing Specialist

2 weeks ago


McAllen, Texas, United States Goodwill Industries Of South Texas Inc Full time


Retail Production Associate

POSITION OVERVIEW

The Retail Production Associate plays a crucial role in managing the sorting and processing of donated textiles and goods. This position requires a commitment to professionalism and adherence to the core values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

KEY RESPONSIBILITIES

• Efficiently process donations by organizing, tagging, and pricing items

• Meet production targets to support store objectives

• Address customer inquiries and concerns with courtesy, escalating to management when necessary

• Ensure effective distribution of inventory within store displays
  • Accept donations from the public, providing receipts upon request

• Deliver exceptional customer service

• Maintain a tidy and organized workspace that meets agency standards

• Attend required meetings and training sessions

• Perform cleaning and maintenance tasks as needed

• Follow all safety and loss prevention protocols to protect individuals and property

• Uphold the agency's core values in all interactions and community engagements

• Contribute to departmental and organizational goals

• Adhere to all policies and procedures set forth by the agency

• Undertake additional responsibilities as assigned

QUALIFICATIONS

• Exhibit a professional demeanor with strong customer service capabilities

• Ability to communicate effectively with both colleagues and customers

• Collaborate respectfully and effectively with team members

• Comprehend and follow instructions accurately

• Proficient in reading and writing, with the ability to complete necessary forms

• Bilingual skills are a plus but not mandatory

PHYSICAL REQUIREMENTS

• Capability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods

• Adaptability to various weather conditions, including extreme temperatures

• Ability to work in environments that may be humid or dusty

• Capacity to lift and carry up to 25 lbs. or more with assistance

Goodwill Industries of South Texas Inc. is an Equal Opportunity employer M/F/Vets/Disabled and other protected categories.

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