Textile Processing Specialist
2 weeks ago
Retail Production Associate
POSITION OVERVIEW
The Retail Production Associate plays a crucial role in managing the sorting and processing of donated textiles and goods. This position requires a commitment to professionalism and adherence to the core values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.
KEY RESPONSIBILITIES
• Efficiently process donations by organizing, tagging, and pricing items
• Meet production targets to support store objectives
• Address customer inquiries and concerns with courtesy, escalating to management when necessary
• Ensure effective distribution of inventory within store displays
- Accept donations from the public, providing receipts upon request
• Deliver exceptional customer service
• Maintain a tidy and organized workspace that meets agency standards
• Attend required meetings and training sessions
• Perform cleaning and maintenance tasks as needed
• Follow all safety and loss prevention protocols to protect individuals and property
• Uphold the agency's core values in all interactions and community engagements
• Contribute to departmental and organizational goals
• Adhere to all policies and procedures set forth by the agency
• Undertake additional responsibilities as assigned
QUALIFICATIONS
• Exhibit a professional demeanor with strong customer service capabilities
• Ability to communicate effectively with both colleagues and customers
• Collaborate respectfully and effectively with team members
• Comprehend and follow instructions accurately
• Proficient in reading and writing, with the ability to complete necessary forms
• Bilingual skills are a plus but not mandatory
PHYSICAL REQUIREMENTS
• Capability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Adaptability to various weather conditions, including extreme temperatures
• Ability to work in environments that may be humid or dusty
• Capacity to lift and carry up to 25 lbs. or more with assistance
Goodwill Industries of South Texas Inc. is an Equal Opportunity employer M/F/Vets/Disabled and other protected categories.
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