Banking Associate

4 weeks ago


Southfield, Michigan, United States PNC Full time
Job Description

PNC is seeking a talented individual to join our Retail Branch organization as a Teller. As a key member of our team, you will provide exceptional customer service, accurately process customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
  • Process a variety of customer interactions, including lobby engagement activities
  • Educate customers on alternatives available for their financial interactions and identify banking opportunities
  • Refer customers to branch staff or PNC ecosystem partners as appropriate
  • Apply product and procedural knowledge to solve customer's problems
  • Adhere to all policies and procedures, demonstrating sound judgment within established limits
Requirements
  • Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
  • Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.



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