Caterpillar Field Service Technician
2 weeks ago
BD Holt Company is seeking a skilled Caterpillar Field Service Technician to join our team. This role involves providing exceptional field service repair on heavy machinery, ensuring customer satisfaction through timely and effective service.
What We Offer:
We provide a competitive compensation package, including front-loaded paid time off, a 401k plan with matching contributions, and a profit-sharing program. Our comprehensive health benefits, tuition reimbursement, wellness incentives, and gym discounts support your well-being. Additionally, we have a robust employee development program dedicated to enhancing your skills and preparing you for future career advancements within BD Holt Company. A sign-on bonus of up to $5,000 is available for qualified candidates.
Qualifications:
- Minimum of two years of experience in diesel-powered heavy equipment repair in a field setting is preferred.
- Certifications such as MSHA, air conditioning, and crane/rigger are advantageous.
- A high school diploma or equivalent is preferred, with graduation from a diesel technology program being a plus.
Requirements:
- Possession of a valid driver's license is mandatory.
- Successful completion of a DOT physical is required.
- Ability to obtain a valid Commercial Driver's License (CDL) and maintain an acceptable driving record.
- Must have necessary mechanic hand tools and pneumatic tools.
- Willingness to travel, including potential overnight stays.
Key Responsibilities:
- Adhere to safety protocols and company policies at all times.
- Conduct minor repairs and troubleshooting with minimal supervision.
- Diagnose equipment malfunctions and perform necessary repairs.
- Install and remove parts, and conduct basic assembly and disassembly of components.
- Test and verify the proper operation of all repairs.
- Maintain accurate job-related documentation and customer records.
- Ensure service vehicle and tools are kept in good working condition.
- Communicate effectively with supervisors and customers regarding job progress.
- Complete assigned tasks efficiently and within established timeframes.
- Participate in ongoing training and safety programs.
- Demonstrate professionalism in all interactions with customers and colleagues.
Skills and Abilities:
- Strong knowledge of safe work practices and equipment maintenance.
- Basic understanding of hydraulics, transmissions, engines, and electrical systems.
- Proficient in using current computer software and diagnostic tools.
- Excellent customer service skills and the ability to communicate effectively.
- Ability to operate hand tools, power tools, and equipment used in mechanical repair.
Physical Requirements:
- Ability to lift and move objects weighing up to 80 pounds.
- Good manual dexterity and coordination are essential.
- Capability to work in various physical positions, including climbing and maneuvering under equipment.
- Must be able to respond to visual and auditory signals effectively.
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