Care Coordinator for HIV Patients

2 days ago

Madison, Wisconsin, United States Vivent Health Full time
Unlock Your Potential as a Care Coordinator at Vivent Health

Are you passionate about making a meaningful impact in the lives of individuals living with HIV? Do you have a strong desire to work in a dynamic and supportive environment that values innovation and excellence? If so, we invite you to join our team as a Care Coordinator at Vivent Health.

About the Role

As a Care Coordinator, you will play a critical role in providing intensive care coordination, support, and services to HIV-positive individuals who require rigorous assistance to improve their ability to access and remain in care. You will work closely with our interdisciplinary team to promote adherence to medical, behavioral, oral health, and pharmaceutical care, and provide treatment education to empower patients to navigate medical and social systems on their own.

Key Responsibilities
  • Provide highly focused, intensive, time-limited support to persons newly diagnosed with HIV disease, persons from corrections facilities who are returning to the community, persons at high risk for falling out of care, or who have lapsed from care.
  • Conduct immediate response for newly diagnosed clients in clinic or outside testing partner agencies as assigned.
  • Complete intake and other screenings to identify barriers to care and, with the patient, devise possible solutions that are effective and sustainable.
  • Provide case management services, according to the state HIV Medical Case Management Standards, to persons with HIV infection through assessments/reassessments, service planning, coordination of services, and service plan monitoring.
  • Work with appropriate community physicians, nurse practitioners, therapists, dentists, pharmacists, and case managers to identify patient health needs and to ensure accessible, confidential, and high-quality services to patients.
  • Work with patient and providers to develop and implement a health care plan to meet patient needs and retain patient in care.
  • Assess benefits and insurance, and if needed, provide assistance to access payor programs. Enroll in Vivent Health's Medical Home if applicable.
  • Facilitate communication among the care team.
  • Provide HIV disease prevention and treatment adherence education.
  • Assist with making appropriate referrals for services needed to stabilize patient in care and follow-up to ensure service delivery.
  • Accompany patients to health appointments; in consultation with the supervisor, this may include transportation to and from and attendance at the appointment.
  • Provide a level of service that is highly intensive. This involves large amounts of time in the community, at patient homes, and in other locations that meet the patient's needs best.
Requirements
  • Bachelor's degree in social work, health care, or a human service discipline from an accredited college or university.
  • 2+ years' experience in outreach-type activities, conducting screening, providing education, and/or direct services in a community-based health clinic or social service environment.
  • Must have a valid driver's license.
  • Local Travel for Home/Community Visits, Med Appts, etc.
  • Knowledge of and sensitivity to the HIV/AIDS patient population, and/or an eagerness to learn about this community.
  • Extensive knowledge of medical, social, and mental health delivery systems.
  • Extensive knowledge of HIV disease and related issues, disease progression, and treatment options.
  • Demonstrated effective written and verbal communication skills, including client-centered communication and assessment skills.
  • Ability to establish and maintain effective public and working relationships with culturally diverse populations from a wide range of life circumstances and backgrounds.
  • Ability to effectively organize work products and files, keep clear records, and manage time well so as to optimize efficiency and productivity.
  • Working knowledge of Spanish language (bilingual) is a plus.
What We Offer

At Vivent Health, we offer a comprehensive benefits package, including 401(k) with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer-subsidized medical, dental, vision benefits, and gender-affirming care benefits. We also offer benefits for part-time roles and a complete package that includes employer-paid short and long-term disability, tuition reimbursement, certification, and licensure assistance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of individuals living with HIV, we encourage you to apply for this exciting opportunity.

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