Account Executive

3 days ago


Scottsdale, Arizona, United States MyCarrier Full time
About MyCarrier

MyCarrier is a leading digital platform that democratizes access to manage supply chains for all businesses. With a focus on product expansion across the $1.6 trillion logistics industry, MyCarrier connects shippers directly with their capacity providers through its industry-leading shipment planning, execution, and visibility platform.

Job Summary

We are seeking an experienced Account Executive to join our team. As an Account Executive, you will be responsible for converting potential customers into active users of the MyCarrier shipping platform. This role requires excellent communication and sales skills, as well as the ability to understand and explain the benefits of our platform to customers.

Key Responsibilities
  • Build relationships with potential customers and explain the benefits of the MyCarrier platform
  • Schedule platform demonstrations with customers on behalf of the product specialists
  • Maintain a friendly and professional tone in all communications with customers
  • Gather feedback on the customer's experience with the MyCarrier platform and identify areas for improvement
  • Monitor customer adoption KPIs and identify opportunities to fill gaps in customer setup or registration
  • Stay informed of platform updates and product releases
  • Understand and explain the benefits of new features deployed on the MyCarrier platform
  • Respond to customer inquiries and resolve issues in a timely and professional manner
Requirements
  • 2+ years of contact center experience or 1+ years of sales experience
  • Proficient with computers and common software applications (Microsoft Suite, Zoom)
  • Excellent verbal and written communication skills
  • Strong listening and documentation skills
  • Coachable and solution-focused
  • Ability to pivot quickly and adapt to changing priorities
  • Time management and task prioritization skills
  • Self-motivated and driven with a high level of execution
What We Offer
  • Competitive base salary and stock options
  • Annual employer health insurance (medical, dental, vision, life insurance)
  • 2 weeks paid time off, 8 paid holidays, 5 days paid sick leave
  • Monthly catered lunch and fully stocked pantry of snacks and fridge full of drinks
  • Annual Christmas party and quarterly team-building outings
  • Professional development opportunities

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