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Front Desk Associate

2 months ago

Troy, Michigan, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Ascension Medical Group. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to patients and visitors in a fast-paced medical setting.

Key Responsibilities
  • Administrative Support: Provide administrative and clerical support to patients and customers, including checking patients in and out, obtaining necessary documentation, and verifying demographic information.
  • Insurance and Scheduling: Obtain and verify insurance authorizations/precertification, complete medical record release requests, and schedule/confirm patient appointments.
  • Financial Transactions: Enter, review, and submit charges for patient procedures and services daily, collect co-payments, and reconcile all daily reports and deposits for accuracy.
  • General Office Support: Provide general office and clerical support to assigned area, including greeting patients and visitors.
Requirements
  • Education: High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Professional Licensure/Certification: Required professional licensure/certification can be used in lieu of education or experience, if applicable.