Front Desk Medical Receptionist
3 weeks ago
Job Summary:
Beaumont Urgent Care is seeking a highly skilled Front Desk Medical Receptionist to join our team. As the first point of contact for patients, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a seamless experience for our patients.
Key Responsibilities:
- Greet patients and provide instructions in a polite and professional manner
- Analyze health insurance benefits and verify eligibility
- Maintain the readiness of the reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
Requirements:
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays
- Experience with insurance eligibility and co-pay determination
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