Security Operations Supervisor
2 weeks ago
Allied Universal, a leader in security and facility services across North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will contribute to a culture that positively impacts our communities and clients.
Position SummaryWe are currently seeking a Security Site Supervisor to oversee and manage the delivery of exceptional services to a designated client.
Employment Type: Full Time
Compensation: $22.95 per hour
Pay Frequency: Weekly or Daily
Requirements:
- Must possess a valid Driver's License as per AU Driver Policy
- Minimum age requirement: 21 years
- Prior supervisory experience is essential
- Strong communication skills are mandatory
- Resume submission is required
- Experience in scheduling is preferred
- Familiarity with access control systems
- Comfortable using computers or tablets
- Background in customer service is beneficial
- Ability to stand for extended periods
- Willingness to work in both indoor and outdoor settings
- Typical working hours: Monday to Friday, 6 AM to 2 PM
The Security Site Supervisor will be responsible for:
- Supervising and coordinating the delivery of high-quality services to the assigned client.
- Acting as a liaison between clients, Operations Managers, and security personnel.
- Managing site staff, providing coaching, recognition, and disciplinary actions within the authorized empowerment range.
- Must be at least 21 years old with a high school diploma or equivalent.
- Possess effective written and verbal communication skills, with the ability to interact professionally with all levels of personnel and the public.
- Licensing requirements may vary based on state and local laws.
- Successful completion of a background check and drug screening is required as a condition of employment.
- Demonstrate exceptional customer service and communication abilities.
- Intermediate computer skills are necessary to operate advanced, wireless technology at client-specific locations.
- Ability to manage crisis situations calmly and effectively.
- Proficient in using scheduling and billing software to generate reports that require interpretation and action for effective business management.
- Enforcing contract standards and administering site safety programs that outline specific hazards for security personnel.
- Preparedness to participate in unemployment hearings as needed.
- Upholding Allied Universal's policies as detailed in the employee handbooks and executive memos.
- Ability to work in various environmental conditions, including cold, rain, or heat.
- Occasional lifting or carrying of up to 40 pounds may be required.
- Capability to climb stairs, ramps, or ladders as necessary during shifts.
- Ability to stand or walk on various surfaces for extended periods.
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.
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