Night Operations Supervisor
2 months ago
City Wide Facility Solutions is seeking a highly skilled Night Manager to oversee the execution of scopes of work in our buildings. As a Night Manager, you will be responsible for ensuring that all tasks are completed to the highest standard, and that our clients receive exceptional service.
Key Responsibilities- Scope Execution: Meet with crew supervisors to review scopes of work and provide building-specific details to ensure that all tasks are completed as planned.
- Client Communication: Respond to client inquiries and complaints in a timely and professional manner, and confirm that issues are resolved to the client's satisfaction.
- Crew Management: Oversee the work of crews completing nighttime projects, ensuring that they are working efficiently and effectively.
- Administrative Tasks: Complete nightly inspection recaps and close out tasks in our company software.
- Key Management: Maintain an organized set of keys or key cards for your buildings.
- Phone Support: Answer all phone calls from clients and crews during your shift.
- Final Walk-Through: Conduct a final walk-through of the building to ensure that the scope was 100% executed.
- Crew Supervision: Work with crews from start to finish on new accounts to ensure that they are properly planned and executed.
- Working Hours: Your typical shift will run from 4:00pm to 12:00am.
- Reliable Transportation: You must have reliable transportation to travel between accounts across the Triad Market.
- Experience: Janitorial and handyman experience are a plus.
- Education: A high school diploma is required or equivalent experience in the commercial janitorial services industry.
- Skills: Strong planning, organization, and attention to detail skills are required. Excellent communication and interpersonal skills are also essential.
- Technology: MS Office and internet skills are required.
- Health Care Plan: Medical, dental, and vision coverage.
- Life Insurance: Basic, voluntary, and AD&D coverage.
- Paid Time Off: Vacation, sick, and public holiday time off.
- Short Term & Long Term Disability: Coverage for short-term and long-term disabilities.
- 401k Plan: A 401k plan with company match.
- Car and Phone Allowance: A car and phone allowance.
- Training & Development: Opportunities for training and development.
- Compensation: $21.00 per hour.
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