Night Operations Supervisor

2 months ago


Greensboro, North Carolina, United States City Wide Facility Solutions Full time
Job Summary

City Wide Facility Solutions is seeking a highly skilled Night Manager to oversee the execution of scopes of work in our buildings. As a Night Manager, you will be responsible for ensuring that all tasks are completed to the highest standard, and that our clients receive exceptional service.

Key Responsibilities
  • Scope Execution: Meet with crew supervisors to review scopes of work and provide building-specific details to ensure that all tasks are completed as planned.
  • Client Communication: Respond to client inquiries and complaints in a timely and professional manner, and confirm that issues are resolved to the client's satisfaction.
  • Crew Management: Oversee the work of crews completing nighttime projects, ensuring that they are working efficiently and effectively.
  • Administrative Tasks: Complete nightly inspection recaps and close out tasks in our company software.
  • Key Management: Maintain an organized set of keys or key cards for your buildings.
  • Phone Support: Answer all phone calls from clients and crews during your shift.
  • Final Walk-Through: Conduct a final walk-through of the building to ensure that the scope was 100% executed.
  • Crew Supervision: Work with crews from start to finish on new accounts to ensure that they are properly planned and executed.
Requirements
  • Working Hours: Your typical shift will run from 4:00pm to 12:00am.
  • Reliable Transportation: You must have reliable transportation to travel between accounts across the Triad Market.
  • Experience: Janitorial and handyman experience are a plus.
  • Education: A high school diploma is required or equivalent experience in the commercial janitorial services industry.
  • Skills: Strong planning, organization, and attention to detail skills are required. Excellent communication and interpersonal skills are also essential.
  • Technology: MS Office and internet skills are required.
Benefits
  • Health Care Plan: Medical, dental, and vision coverage.
  • Life Insurance: Basic, voluntary, and AD&D coverage.
  • Paid Time Off: Vacation, sick, and public holiday time off.
  • Short Term & Long Term Disability: Coverage for short-term and long-term disabilities.
  • 401k Plan: A 401k plan with company match.
  • Car and Phone Allowance: A car and phone allowance.
  • Training & Development: Opportunities for training and development.
  • Compensation: $21.00 per hour.


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