Cloud Onboarding Lead

3 days ago


Chicago, Illinois, United States Northern Trust Full time
About Northern Trust

Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.

We are committed to delivering exceptional client experiences through our leading technology and exceptional service. Our team is dedicated to driving transformation in Northern Trust's cloud technology experiences and capabilities.

Key Responsibilities

The Applications Onboarding Lead will be responsible for managing the public cloud lifecycle through all aspects of onboarding and support execution for a business unit or major program portfolio. This includes:

  • Supporting Application and Partner team Internal Clients in their onboarding journey as they transition to the new modern platform.
  • Partnering closely with technology, product, and business leaders to ensure a smooth transition for customers.
  • Managing program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing.

The ideal candidate should have a strong technical background, exceptional communication and collaboration skills, and experience in building highly scalable platforms, products, or services.

Requirements

The successful candidate will have:

  • A strong technical background with experience in building highly scalable platforms, products, or services.
  • Exceptional communication and collaboration skills to work across different functions, organizations, and reporting boundaries.
  • Excellent problem-solving and influencing skills to drive well-educated decisions across product, engineering, design, and data science representatives.
  • A strong focus on customer satisfaction and experience.
  • Advanced project management, time management, and coordination skills to plan, organize, staff, and assist in the overall direction of the department.

We are looking for a talented individual who can contribute to our team's success and help drive innovation in cloud technology experiences and capabilities.



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