Patient Services Coordinator

2 weeks ago


Henderson, Nevada, United States ORTHOPAEDIC INSTITUTE OF HENDERSON, L.L.P. Full time
Job Overview

The Patient Services Coordinator plays a crucial role as the face of our organization. This position is vital in establishing a positive first impression and ensuring a welcoming environment for all.

Key Responsibilities

The ideal candidate will demonstrate the following skills and competencies:

  • Empathy and Compassion: A genuine concern for patient well-being.
  • Call Management: Ability to efficiently handle a high volume of calls while managing time effectively.
  • Team Collaboration: A commitment to working collaboratively to achieve organizational objectives.
  • Multi-tasking: Capability to thrive in a dynamic setting while maintaining a cheerful demeanor.
  • Technical Proficiency: Familiarity with Microsoft Office Suite (Outlook, Excel, Word).
  • Data Entry Skills: Strong attention to detail in managing patient information.
  • Healthcare Experience: Previous exposure to Orthopaedics or Practice Management Software is advantageous.
  • Communication Skills: Excellent verbal and written communication abilities to interact professionally with patients, families, and staff.
  • Deadline Orientation: Ability to perform under pressure with minimal oversight.
  • Analytical Skills: Strong problem-solving abilities and meticulous attention to detail.
  • Discretion: High level of judgment and confidentiality.
  • Education: High School Diploma or equivalent; bilingual in Spanish is a plus.
  • Reliability: Consistent punctuality and dependability.
Role Expectations

In this position, the Patient Services Coordinator will be responsible for:

  • Delivering a warm and professional greeting to all callers.
  • Managing all call center functions, including answering and directing calls, responding to voicemails, and returning patient calls.
  • Coordinating new patient appointments and handling follow-up requests for rescheduling or cancellations.
  • Creating and maintaining patient records and accounts.
  • Ensuring a tidy and welcoming reception area for patients.
Work Schedule

This is a full-time position, operating Monday through Friday, from 8 AM to 5 PM.

Benefits

We offer a comprehensive benefits package that includes paid holidays, paid time off (PTO), health insurance, and retirement plans.



  • Henderson, Nevada, United States Bamboo Family Clinic, LLC Full time

    Job SummaryBamboo Family Clinic, LLC is seeking a highly skilled and customer-focused Front Desk Staff to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesPatient Greeting and Check-inEnsure a warm and welcoming experience for...


  • Henderson, Nevada, United States Center For Sight Eva I Liang MD PC Full time

    Job Title: Patient Services CoordinatorCompany: Center For Sight Eva I Liang MD PCOverview of Responsibilities:As a vital member of the Patient Services team, you will operate under the supervision of the Office Manager to facilitate the efficient operation of the front office. Your primary responsibilities will include welcoming patients, managing the...


  • Henderson, Nevada, United States Access Health Dental Full time

    Job OverviewAccess Health Dental is a dynamic and expanding network of dental practices and business professionals dedicated to enhancing patient experiences. We are currently looking for a Patient Care Coordinator to play a vital role in the success of our practice and contribute positively to our team. In this position, you will be responsible for...


  • Henderson, Nevada, United States Center For Sight Eva I Liang MD PC Full time

    Key Responsibilities of an Intake CoordinatorWe are seeking a highly skilled Intake Coordinator to join our team at Center For Sight Eva I Liang MD PC. As a vital member of our Intake Department, you will play a crucial role in ensuring the smooth operations of our patient intake process.**Primary Responsibilities:**Prioritize incoming calls from patients,...


  • Henderson, Nevada, United States ORTHOPAEDIC INSTITUTE OF HENDERSON, L.L.P. Full time

    Position OverviewThe Patient Referral Coordinator plays a crucial role as the first point of contact for our esteemed organization. This position requires a unique blend of skills and attributes to ensure a positive experience for our patients and their families.Key ResponsibilitiesEmpathy and Compassion: Demonstrate a genuine understanding of patient...


  • Henderson, Nevada, United States ORTHOPAEDIC INSTITUTE OF HENDERSON, L.L.P. Full time

    Position OverviewThe Orthopaedic Call Center Specialist serves as a vital representative for the Orthopaedic Institute of Henderson, L.L.P.. This role is crucial in establishing a positive and lasting impression for our organization. The ideal candidate should demonstrate the following competencies:Empathy and Compassion: Ability to connect with patients on...


  • Henderson, Nevada, United States Foundations for Living Full time

    Responsibilities About Foundations for Living Foundations for Living is dedicated to providing exceptional care and support to individuals in need. Our organization is committed to fostering a healthy environment that promotes wellness and recovery. Benefit Highlights: Engaging and fulfilling work atmosphere Comprehensive training and development...


  • Henderson, Nevada, United States Pacific Dental Services Full time

    Job SummaryPacific Dental Services is seeking a highly skilled and motivated Healthcare Operations Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our dental practices.ResponsibilitiesDevelop and implement operational processes and procedures to improve...


  • Henderson, Nevada, United States Station Casinos Full time

    Position Overview:As a Cafe Service Coordinator, you will be essential in managing food orders and providing exceptional service to our guests. Key Responsibilities:- Coordinate food orders efficiently to ensure timely service.- Engage with guests in a friendly manner, enhancing their dining experience.- Maintain a comprehensive understanding of menu items...


  • Henderson, Nevada, United States Station Casinos Full time

    Position Overview:As a Café Service Coordinator, you will be essential in managing food requests and ensuring guests receive exceptional service. Key Responsibilities:- Coordinate food orders efficiently.- Serve guests with a welcoming demeanor.- Maintain a comprehensive understanding of menu items. Qualifications:This role demands strong communication...


  • Henderson, Nevada, United States Deaconess Health System Full time

    Job SummaryAbout Deaconess Health SystemDeaconess Health System is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are seeking a compassionate and dedicated Patient Access Intake Specialist to join our team and contribute to our mission of healing and caring for our community.Key ResponsibilitiesGreet and...


  • Henderson, Nevada, United States Station Casinos Full time

    Position Overview: As a Café Service Coordinator, you will be instrumental in managing food requests and ensuring guests receive exceptional service. Key Responsibilities: Facilitate communication between kitchen staff and servers to guarantee timely and accurate food delivery.Provide a welcoming atmosphere for guests, enhancing their dining experience with...


  • Henderson, Nevada, United States Financial Planning Firm Full time

    Job DescriptionJob Title: Remote Client Services Administrator - Financial Planning FirmLocation: RemoteHours: 30-40 hours per week, Weekends offJob Type: Contract (1099)Company Overview:We are a dynamic financial services company based in the United States, specializing in comprehensive financial planning for our clients. We are seeking a motivated and...


  • Henderson, Nevada, United States P3 Health Partners Full time

    About P3 Health PartnersWe are a physician-led organization dedicated to guiding our communities to better health, unburdening clinicians, aligning incentives, and engaging patients.Job SummaryThe Patient Service Specialist is responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is...


  • Henderson, Nevada, United States Mothership Coffee Full time

    Job OverviewPosition: Coffee Service CoordinatorSalary: $ TipsAbout the RoleWe are in search of a dedicated individual who thrives in a vibrant, collaborative environment. As a Coffee Service Coordinator, you will play a pivotal role in managing the efficient flow of customer orders while ensuring outstanding service delivery. This position is ideal for...


  • Henderson, Nevada, United States Deaconess Health System Full time

    Job SummaryAbout the RoleDeaconess Health System is seeking a compassionate and dedicated Patient Access Intake Specialist to join our team. As a key member of our healthcare team, you will play a critical role in ensuring a smooth and efficient patient experience.Key ResponsibilitiesGreet and register patients in compliance with applicable State and Federal...


  • Henderson, Nevada, United States ORTHOPAEDIC INSTITUTE OF HENDERSON, L.L.P. Full time

    Position OverviewThe Patient Liaison Specialist plays a crucial role as the first point of contact for our esteemed organization. This position is essential in creating a positive and lasting impression on our patients and their families. The ideal candidate will demonstrate the following competencies:Empathy and Compassion: A genuine concern for patient...


  • Henderson, Nevada, United States Foundations for Living Full time

    About the RoleWe are seeking a highly skilled and experienced Lead Referral Specialist to join our team at Foundations for Living. As a key member of our healthcare team, you will be responsible for coordinating referrals for patients, providers, and pre-authorizing & pre-certifying tests/procedures.Key ResponsibilitiesCoordinate referrals for patients,...


  • Henderson, Nevada, United States Maxim Healthcare Services Full time

    Job Summary:Maxim Healthcare Services is seeking a dedicated and compassionate Certified Nursing Assistant to join our team. As a Certified Nursing Assistant at Maxim Healthcare Services, you will play a vital role in providing high-quality patient care and support.Key Responsibilities:Assist patients with daily activities such as bathing, dressing, and...


  • Henderson, Nevada, United States ATI Physical Therapy Full time

    About the RoleWe are seeking a highly skilled Occupational Therapist to join our team at ATI Physical Therapy. As a key member of our clinical staff, you will play a vital role in delivering exceptional patient care and contributing to the success of our organization.Key ResponsibilitiesDevelop and implement individualized plans of care for patients,...