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Facilities Operations Manager
2 months ago
Forefront Healthcare & Culinary Services is seeking a highly organized and collaborative Facilities Operations Manager to maintain our facilities and ensure seamless operations.
The Facilities Operations Manager is responsible for ensuring the upkeep of all utilities, services, critical systems/equipment, and grounds through coordinating all reactive issues and preventative maintenance planning to minimize total lifetime costs.
To be successful in this role, you should be accustomed to devising and managing systems and processes that will result in swift, innovative solutions that maintain and facilitate operations. The Facilities Operations Manager will be required to work closely with the Regional Facilities Director and onsite team members.
Duties and Responsibilities:- Develops, documents, and implements processes related to the key areas of the Facilities Department, including preventative maintenance plans, vendor onboarding and management, capex project management and reporting, repairs and maintenance work orders, periodic site visits and evaluations, and due diligence procedures.
- Conducts regular needs assessments to ascertain potential issues with the properties and surrounding areas by traveling to properties to understand existing conditions, inspects work progress or validates completed project meets company standards.
- Develops and manages short-term and long-term budgets while ensuring resources are effectively utilized.
- Collaborates with the Operations Transitions team to ensure the timely and seamless onboarding of new and national vendors for newly constructed buildings and acquired existing stores, including elevator maintenance, fire monitoring, etc.
- Works with internal and external partners and contractors to ensure proper execution and completion of construction and build-in projects and able to manage and report on the detailed status of these undertakings.
- Proactively sources the services of professionals such as HVAC technicians, electricians, plumbers, and gardeners in a timely manner, as required.
- Ensures all contracted service providers are meeting all contract provisions and standards.
- Reviews and manages the facilities quality control functions to ensure staff and vendors are in compliance with all approved standards, practices, and regulatory requirements and reporting.
- Understands the market, market trends, health trends, and environmental sustainability initiatives in line with the Company's policies.
- Implements annual property reviews and inspections, including identifying initiatives to extend or replace systems.
- Schedules the cleaning and maintenance of amenities and grounds.
- Implements security measures within and outside of the facility.
- Negotiates the most favorable rates and compiling service agreements.
- Resolves store team members' facilities-related concerns and responds to their queries in a timely manner.
- Researches new products, laws, regulations, and other areas related to property maintenance and safety for the purpose of recommending purchases, contracts, and maintaining portfolio standards.
- Participates in the due diligence process of new property acquisitions, redevelopments, and value add strategies.
- Works with the Accounting department to obtain all necessary documentation and information required to ensure the timely payment of vendor invoices.
- Manages and develops Facilities team members, providing guidance, coaching, and supervision to exceed the department's objectives and goals, while fostering a work environment of growth and engagement.
- Provides emergency response as needed.
- Performs other ad hoc duties as assigned.
- High School Diploma or equivalent certification in addition to related/required experience; Bachelor's degree preferred.
- Minimum 5+ years' experience in property maintenance management with knowledge of standard industry practices.
- 4+ years of director/management experience.
- Proven track record of hands-on maintenance skills.
- Formal training in and highly skilled in the building trades with emphasis on mechanical systems repair, service, and installation of HVAC, plumbing, and electrical components.
- Experience in Enterprise Asset Management software systems.
- Computer proficiency in Microsoft Office (or G-Suite) a must.
- Must be available to work flexible hours as required and to be available in response to emergency situations.
- Must have a valid Driver's License and Insurance, good driving record, and ability to travel.
- Must be self-motivated, proactive, well-organized, and able to complete assigned tasks, and has the ability to negotiate.
- Excellent oral and written communication skills; detail orientation.
- May be required to do moderate lifting or carrying; ability to lift, push, and pull up to 50 pounds.
- Requires good vision, hearing, and the ability to distinguish colors and/or depth perception.
- Health insurance
- Paid time off
- 401(k)
- Dental insurance
- Vision insurance
- Life insurance
- Employee assistance program
