Head of Operations and Development
1 week ago
We are seeking a talented Director of Systems to join our team at Little Sleepies, based in Hollywood. This is a unique opportunity to shape our systems infrastructure and drive business growth.
About the RoleAs a seasoned professional with experience in tech, systems, or IT positions within e-commerce and DTC retail businesses, you will be responsible for implementing new systems, identifying areas for improvement, and managing various projects simultaneously.
You will oversee the design and build of centralized technical/operational documentation, ensuring that client stakeholders understand how to operate systems and processes daily. Additionally, you will manage the Systems Managers, ensure the team is adequately trained, and drive learning and growth while supporting team development.
Key Responsibilities- Implement various new systems and continuously look for improvements once those systems are implemented
- Manage various different projects and prioritize tasks effectively
- Recruit extra heads within your team to support the further growth of the business and provide an excellent service to all the different stakeholders
- Collaborate with the system managers and third-party support teams to understand recurring problems and design, scope, and develop fitting solutions for them
- Minimum 8 years of experience in tech, systems, or IT positions within e-commerce and DTC retail businesses
- Experience in managing ERP system implementation projects
- Leadership skills to guide direct reports, project teams, and ensure project continuity and accountability
We offer a competitive salary of $150,000 - $175,000 DOE, along with a range of benefits, including health, dental, and vision insurance, paid time off, and more.
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