IT Support Specialist
1 week ago
Work Environment: 100% On-site
Contract Duration: 2 years
Position Summary:
The selected candidate will provide essential support to the operations team, working on-site during standard business hours. Responsibilities include the installation and maintenance of printers, laptops, and desktop computers. The role involves the deployment of HP devices and offering technical assistance. Additionally, this individual will address support requests escalated from the helpdesk and contribute to various projects. While experience in network and server management is not mandatory, a solid foundation in IT support is crucial for maintaining the technological infrastructure on campus.
Key Responsibilities:
- Install and troubleshoot hardware and software issues.
- Assist with the deployment of IT equipment.
- Provide technical support and customer service to end-users.
- Collaborate on IT projects as needed.
Required Skills:
- Proficiency in Desktop Support and Windows 10.
- Strong troubleshooting capabilities.
- Familiarity with Active Directory and Office 365.
- Experience with SCCM and Service Now.
Experience Requirements:
A minimum of 2 years of experience in IT support is required.
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