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Teller and Customer Service Representative

2 months ago

Rogers, Arkansas, United States WELLS FARGO BANK Full time

Wells Fargo Bank is seeking a skilled professional to support customer engagement and process transactions efficiently. Key responsibilities include:

### Job Summary

As a Teller Rogers, you will be responsible for providing exceptional customer service, processing transactions, and making introductions to bankers. You will also complete operational activities while minimizing risks under established policies.

### Key Responsibilities

* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercise judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers' financial needs

### Required Qualifications

* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

### Job Expectations

We value diversity and welcome applications from all qualified candidates. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture. They are accountable for execution of all applicable risk programs, which includes effectively following and adhering to applicable Wells Fargo policies and procedures.