Customer Service Representative

4 weeks ago


Rogers, Arkansas, United States Planet Fitness - Excel Fitness Full time
Job OverviewAt Planet Fitness - Excel Fitness, we're committed to providing an exceptional member experience. As a Member Services Representative, you'll play a vital role in creating a positive and welcoming environment for our members.

Key Responsibilities
  • Provide top-notch customer service, ensuring members feel valued and supported.
  • Process member check-ins, tours, and account updates with accuracy and efficiency.
  • Respond to member inquiries and concerns in a timely and professional manner.
  • Contribute to maintaining a clean and safe facility, adhering to our strict safety and cleaning protocols.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High School diploma or equivalent required.
  • Must be 18 years of age or older.

Benefits
  • FREE Planet Fitness Black Card Membership.
  • Competitive pay and opportunities for advancement.
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.


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