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Customer Service Representative

1 month ago

Rogers, Arkansas, United States Jerry's Enterprises Inc. Full time
Customer Service Representative

At Jerry's Enterprises Inc., we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our front-end team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining a clean and safe store environment.

Key Responsibilities:
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Resolve customer inquiries and concerns in a timely and professional manner
  • Maintain a clean and safe store environment, adhering to company standards
  • Work collaboratively with the front-end team to achieve sales and customer service goals
  • Participate in ongoing training and development to enhance customer service skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a variety of shifts, including weekends and holidays
  • Strong communication and problem-solving skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer:
  • A competitive hourly rate
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Flexible scheduling and opportunities for overtime

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.