Quality Assurance Manager

1 week ago


Portland, Maine, United States Oakhurst Dairy Full time
Job Summary

We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Oakhurst Dairy. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality and food safety in our facility.

Key Responsibilities
  • Develop and implement quality and food safety programs to ensure compliance with regulatory requirements and company policies.
  • Lead investigations into non-conforming events and drive root cause analysis to prevent recurrence.
  • Manage and maintain a robust sanitation program, including pest control and environmental monitoring.
  • Oversee the development and implementation of laboratory practices and quality control procedures.
  • Coordinate and supervise factory and external lab testing of samples, generating Certificate of Analysis (COAs).
  • Ensure compliance with customer expectations and specifications, communicating any issues or concerns.
  • Participate in the annual plant budgeting process and identify key capital projects that support food safety and quality initiatives.
  • Provide training to plant personnel on food safety, FSMA, and regulatory compliance.
  • Collaborate with R&D on new and reformulated product introductions to ensure compliance with established specifications and regulatory requirements.
  • Manage plant complaint investigations, ensuring a thorough, effective, and timely response.
  • Monitor compliance to customer expectations and specifications, communicating any issues or concerns.
Requirements

To be successful in this role, you will need:

  • A strong background in quality assurance and food safety, with experience in a similar role.
  • Excellent leadership and communication skills, with the ability to influence and motivate a team.
  • Strong analytical and problem-solving skills, with the ability to investigate and drive root cause analysis.
  • Experience with laboratory practices and quality control procedures.
  • Knowledge of regulatory requirements and company policies.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced quality professional looking for a new challenge, we encourage you to apply.



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