Administrative Operations Manager
1 week ago
Position Title: Office Manager - Office of Language Access, Court Records and Transcription Services.
Pay Grade: Grade 16
Starting Salary: $73,722.23
Departmental Overview: The Office of Access, Diversity, and Fairness (OADF) is under the leadership of the Chief Access, Diversity, and Fairness Officer (CADFO). This office oversees the Massachusetts Trial Court's initiatives regarding access, fairness, diversity, equity, and inclusion. The CADFO supervises five departments, including the Office of Language Access and Court Records, which is dedicated to ensuring equitable access to interpreters, translators, court records, and trial transcripts, thereby facilitating meaningful access to justice.
Role Summary: In collaboration with the Office of Language Access and Court Records, this role entails overseeing a unit that implements various departmental administrative policies and procedures. The position is pivotal in delivering services to the public and stakeholders, adhering to confidentiality protocols.
Supervision Structure: This role receives guidance and functional direction from the Deputy Director and general oversight from the Director of Language Access and Court Records, ensuring adherence to best management practices and established guidelines.
Key Responsibilities:
- Oversee activities across all office units, ensuring effective management of operations, records management, and accounting functions.
- Supervise and coordinate subordinate staff, including performance evaluations, motivation, and training needs assessment.
- Assist the Department Head in formulating and executing office policies, developing operational procedures, and facilitating workflow improvements.
- Provide guidance to employees during unusual work situations or when new procedures are introduced.
- Handle personnel administrative tasks, including recruitment, training, and resolving employee issues.
- Conduct regular meetings with staff to share information and address office efficiency improvements.
- Prepare manuals and documentation outlining procedures and standards, as well as reports for departmental review.
- Monitor the accuracy and timeliness of case processing activities across major office units.
- Deliver customer service to contractors, field staff, and the public, serving as a primary contact for office-related inquiries.
- Train staff on automated systems and business software, troubleshooting issues as needed.
- Assist in budget preparation and maintenance for the office.
- Oversee the management and retention of court records in compliance with established guidelines.
- Lead or participate in special projects as required.
- Perform additional duties as necessary.
Job Competencies: Candidates must demonstrate knowledge and understanding in the following areas:
Ethics and Values: Uphold and communicate the ethical standards of the Trial Court.
Mission Awareness: Understand and convey the mission of the Trial Court.
Applied Knowledge: Familiarity with research, information services operations, and relevant software applications.
Problem Solving: Ability to address data issues and provide actionable recommendations.
Customer Service: Maintain professionalism in interactions with Trial Court employees and the public.
Performance Measurement: Recognize the significance of performance metrics for individual and departmental evaluations.
Diversity Commitment: Foster an inclusive environment through respect and effective communication.
Collaboration: Work cooperatively with others, contributing to shared departmental objectives.
Continuous Learning: Commit to ongoing professional development.
Minimum Qualifications:
• High school diploma or equivalent with a minimum of eight years of office experience, including supervisory roles, or a comparable combination of education and experience.
• Proficiency in personal computers and word processing software, such as MS Word.
• Familiarity with spreadsheet software, preferably MS Excel.
• Comprehensive understanding of court procedures and legal documentation.
• Significant knowledge of case processing using MassCourts or similar systems.
• Familiarity with Trial Court policies and procedures.
• Ability to manage complex records and generate reports.
• Strong interpersonal skills and ability to maintain effective working relationships.
• Excellent written communication skills, with the ability to develop reports and action plans.
-
Operations Administrator
1 month ago
Boston, Massachusetts, United States Cambridge Associates Full timeCAREERS THAT CHANGE THE WORLDOUR CULTURECambridge Associates believes culture is central to your success and ours.We believe in a vibrant, values-driven culture that is supportive, inclusive, and diverse. Here, we celebrate the individual while we support global connectivity. At CA, collaboration wins, kindness matters, and your success is our priority.o We...
-
Operations Administrator
1 week ago
Boston, Massachusetts, United States Complete Staffing Solutions Full timeJob OverviewContract Type: Temporary ongoingPosition: Operations AdministratorWork Schedule: Monday to Friday, 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PMDepartment: Internal MedicineKEY RESPONSIBILITIES:Patient Services: As a vital member of the Patient Care Team, the Operations Administrator ensures that patients and their families receive professional and...
-
Administrative Operations Coordinator
2 weeks ago
Boston, Massachusetts, United States Trigent Software Full time4 months contract Must be onsitePosition OverviewThe Administrative Operations Coordinator plays a crucial role in maintaining the efficiency of technical and facility operations.Key ResponsibilitiesEnsure the operational environment is conducive to effective performance in technical and facilities management.Oversee that all service and maintenance...
-
Operations Administrator for Arts College
1 week ago
Boston, Massachusetts, United States InsideHigherEd Full timePosition Overview: We are seeking a meticulous and organized Administrative Coordinator to oversee various administrative and human resources functions within our esteemed College of Arts. This role is vital for maintaining efficient payroll operations, managing staff onboarding and offboarding, and providing comprehensive administrative support. Key...
-
Boston, Massachusetts, United States Talent Groups Full timePosition Overview:The Department Administrator (DA) plays a pivotal role in providing administrative oversight to the department. This individual acts as a key administrative assistant and strategic advisor to the Chair, ensuring that all administrative functions are executed efficiently. Responsibilities encompass budget management, grant oversight, policy...
-
People Operations Administrator
3 weeks ago
Boston, Massachusetts, United States SAP LeanIX Full timeAs a , you will be focused mainly on preparation of the US payroll and all tasks related to this, as well as maintenance of personnel files and data accuracy within our HRIS. In addition, you are an important contact and trusted advisor for employees and managers regarding all questions about payroll, company sponsored benefits, and, time off. Your...
-
Cloud Services Operations Administrator
1 week ago
Boston, Massachusetts, United States AERMOR LLC Full timeJob OverviewClearance Requirement: SecretLocation: Suffolk, VAAERMOR LLC is seeking a dedicated Cloud Services Operations Administrator. This role is classified within the Cyber IT/Cybersecurity Workforce, specifically in Specialty Area 441, and requires adherence to the DON Cyber IT/CSWF Program standards.This position involves managing and administering...
-
Retail Operations Administrator
3 days ago
Boston, Massachusetts, United States Primark Full timePrimark - Retail Operations AdministratorRole: Retail Operations AdministratorCompany: PrimarkJob Type: Full-timeJob Description:Responsibilities:Administrace prodejních operacíPodpora prodejních týmůAnalýza prodejních datOptimalizace prodejních procesůRequirements:Minimálně 1 rok zkušeností v oblasti prodejeDozvěděli jste se o...
-
Administrative Operations Coordinator
2 weeks ago
Boston, Massachusetts, United States MASS - Massachusetts Advocates Standing Strong Full timeJob Overview***Please ensure that both a cover letter and a resume are submitted when applying for this role.***Massachusetts Advocates Standing Strong (MASS) is a prominent self-advocacy organization dedicated to empowering individuals with intellectual and developmental disabilities. Our core mission is to foster self-advocacy through education, enabling...
-
Cloud Services Operations Administrator
1 week ago
Boston, Massachusetts, United States AERMOR LLC Full timeJob OverviewClearance Requirement: SecretLocation: Suffolk, VAAERMOR LLC is seeking a dedicated Cloud Services Operations Administrator. This role is classified under the Cyber IT/Cybersecurity Workforce category, necessitating compliance with the DON Cyber IT/CSWF Program standards.This position involves managing and administering Microsoft 365 Software as...
-
Boston, Massachusetts, United States InsideHigherEd Full timePosition Overview:The College of Arts & Sciences is seeking a dedicated and detail-oriented Business Office Administrator to join our dynamic team. This role is crucial for the efficient management of various administrative and human resources functions within the college.Key Responsibilities:Payroll Oversight: Manage the weekly payroll for approximately 300...
-
Administrative Program Manager
5 days ago
Boston, Massachusetts, United States Della Infotech Inc. Full timeJob OverviewWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Della Infotech Inc.Key Responsibilities:Coordinate and manage administrative systems to ensure efficient program operations.Provide exceptional customer service and respond to inquiries from potential clients and partners.Prepare and...
-
Senior Systems Operations Administrator
2 weeks ago
Boston, Massachusetts, United States Bullhorn Full timeFor over 25 years, Bullhorn has been at the forefront of developing top-tier, cloud-based solutions tailored for the staffing and recruitment sector. With a leadership team that includes the original co-founder and seasoned professionals from around the globe, Bullhorn has consistently achieved year-over-year growth, solidifying its position as the market...
-
Operations Manager
1 month ago
Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full timeGeneral Overview - Operations Manager, NursingUnder the general direction the Nursing Director and with oversight from the Administrator, Finance and Operations, Nursing and Patient Care Services, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions. The Operations Manager has responsibility...
-
Operations Manager
1 month ago
Boston, Massachusetts, United States Jeremiah Program Full timeABOUT JEREMIAH PROGRAM Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is no longer feminized; where race...
-
Business Operations Manager
2 weeks ago
Boston, Massachusetts, United States 143 Studios LLC Full timeJob OverviewCompany Introduction:143 Studios LLC is a prominent media organization based in Boston, MA, dedicated to the creation, production, and distribution of innovative audio and visual content. Our mission is to inspire and empower audiences globally, achieving remarkable outcomes such as billions of video views and millions of books sold. We...
-
Administrative Program Manager
2 days ago
Boston, Massachusetts, United States Beacon Hill Full timeJob SummaryWe are seeking an experienced Administrative Program Manager to join our team at Beacon Hill. As an Administrative Program Manager, you will be responsible for ensuring the smooth operation of projects, establishing networks across project entities, and providing direct executive support to the Director.Key ResponsibilitiesEnsure projects are...
-
Financial Operations Manager
1 week ago
Boston, Massachusetts, United States InsideHigherEd Full timeJob SummaryThe Financial Operations Manager plays a pivotal role in InsideHigherEd's strategy, financial and operational management. This role includes, but is not limited to, creating and managing annual budgets and monthly/quarterly forecasts, cash reports, grant administration including resource allocation and utilization.Key ResponsibilitiesFinancial...
-
Financial Operations Manager
2 weeks ago
Boston, Massachusetts, United States InsideHigherEd Full timePosition Overview:The Financial Operations Manager plays a pivotal role in overseeing the financial activities within the Information Technology Services Division (ITSD). Reporting directly to the Assistant Vice Chancellor for IT Business Operations, this position is integral in the formulation and oversight of departmental budgets, ensuring alignment with...
-
Payroll Operations Manager
1 week ago
Boston, Massachusetts, United States Aramark Full timeJob SummaryThe Payroll Operations Manager will oversee the supervision and control of general office functions, including light Human Resource administration and union administration duties. This role will primarily supervise day-to-day data collection and supervise or complete basic accounting reports. The Payroll Operations Manager will also assist unit...