Patient Services Associate

4 weeks ago


Fort Lauderdale, Florida, United States Pediatrix Full time
Job Summary

Pediatrix Medical Group is seeking a highly skilled and detail-oriented Patient Services Associate to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Responsibilities
  • Provide exceptional patient care and support to our patients and their families.
  • Manage patient flow and coordinate appointments, ensuring timely and efficient service.
  • Maintain accurate and up-to-date patient records and files.
  • Communicate effectively with patients, physicians, and other healthcare professionals.
  • Handle high-volume phone calls and respond to patient inquiries in a professional and courteous manner.
  • Process patient payments and reconcile daily cash receipts.
  • Assist with billing and insurance-related tasks, ensuring accurate and timely submission of claims.
  • Collaborate with the clinical team to ensure seamless patient care and optimal revenue management.
Requirements
  • High school diploma or equivalent required.
  • Three years of recent experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong computer skills and proficiency in medical software.
  • Knowledge of medical terminology and billing procedures.
Benefits

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and employee stock purchase plan. We also offer continuing education assistance and various discount programs.

Pediatrix is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment.



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