Executive Director of Operations

2 days ago


Culver City, California, United States Brightside Holdings LLC Full time
About Us

Brightside Holdings LLC is a pioneering wellness company that combines the benefits of infrared sauna and yoga to create a transformative experience for our guests. We're seeking a seasoned General Manager to lead our Culver City Flagship location and drive our mission to make the world a better place, one good feeling at a time.

Our Culture

We're a feel-good company that values a revolutionary, guest-first culture. Our team is passionate about delivering an exceptional experience, and we're committed to making a positive impact on our guests' lives.

Key Responsibilities
  • Demonstrate and embody our core values, known as 'The Feels'
  • Foster meaningful relationships with your team and guests
  • Manage day-to-day studio operations, including overseeing the Host and Instructor teams
  • Recruit, interview, onboard, coach, and retain a best-in-class team
  • Execute local marketing tactics, including on-site events, retail, community, and corporate partnerships
  • Ensure the studio is maintained to our high standards
  • Oversee Host & Instructor scheduling and optimize class schedule & Classpass integrations
  • Manage studio inventory and maintain staff performance management & feedback processes
  • Partner with the Guest Services team to ensure a 5-star experience for all guests
  • Understand and optimize the studio's P&L to achieve profitability objectives
Requirements
  • 5-10 years of experience in retail, preferably in a fast-paced, high-volume membership-based fitness, wellness, hospitality, or service-related environment
  • Proven track record in creating a 5-star guest experience
  • Proficient in schedule optimization and experience with Mariana Tek preferred
  • Licensed yoga instructor and interested in teaching is preferred


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