Patient Services Receptionist
2 weeks ago
Position: Medical Front Desk Receptionist
Company: New York Cancer & Blood Specialists
We are a leading Oncology/Hematology practice seeking a dedicated Front Desk Receptionist to become a vital part of our esteemed team. Our practice operates a comprehensive outpatient Cancer Center, providing a range of services including chemotherapy, Radiation Oncology, and research initiatives.
Key Responsibilities:- Manage the daily opening and closing operations of the office.
- Greet patients and visitors warmly, ensuring a professional atmosphere.
- Provide comfort to patients while maintaining an organized reception area.
- Handle incoming calls, address inquiries, resolve issues, and schedule appointments.
- Collect co-payments and maintain accurate financial records daily.
- Assist patients in completing necessary documentation and forms.
- Utilize the practice's EMR system to build and maintain patient records.
- Organize and oversee physician schedules according to established guidelines.
- Distribute quality assurance surveys and assist with preventive screenings.
- Collaborate with nursing staff to monitor and respond to messages from Care Team inboxes.
- Ensure all patients requiring appointments are scheduled appropriately.
- Adhere to HIPAA confidentiality regulations to protect patient privacy.
- Contribute to team efforts by adapting to various roles as needed.
- Follow standard operating procedures to maintain daily office functions.
- Participate in special projects and additional tasks as assigned.
- High School diploma with a minimum of 1 year of relevant experience.
- Bachelor's Degree is preferred.
- Strong verbal and written communication skills.
- Ability to work collaboratively within a team environment.
- Proficiency in typing and computer skills is advantageous.
- Exceptional customer service abilities.
- Prior experience in a similar role is beneficial.
Compensation: Up to $22 per hour, with benefits including Tuition Reimbursement, Health Insurance from day one, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO, and paid holidays.
New York Cancer and Blood Specialists is an Equal Opportunity Employer.
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