Patient Services Receptionist

2 weeks ago


New York, New York, United States New York Cancer & Blood Specialists Full time
Job Overview

Position: Medical Front Desk Receptionist
Company: New York Cancer & Blood Specialists

We are a leading Oncology/Hematology practice seeking a dedicated Front Desk Receptionist to become a vital part of our esteemed team. Our practice operates a comprehensive outpatient Cancer Center, providing a range of services including chemotherapy, Radiation Oncology, and research initiatives.

Key Responsibilities:
  • Manage the daily opening and closing operations of the office.
  • Greet patients and visitors warmly, ensuring a professional atmosphere.
  • Provide comfort to patients while maintaining an organized reception area.
  • Handle incoming calls, address inquiries, resolve issues, and schedule appointments.
  • Collect co-payments and maintain accurate financial records daily.
  • Assist patients in completing necessary documentation and forms.
  • Utilize the practice's EMR system to build and maintain patient records.
  • Organize and oversee physician schedules according to established guidelines.
  • Distribute quality assurance surveys and assist with preventive screenings.
  • Collaborate with nursing staff to monitor and respond to messages from Care Team inboxes.
  • Ensure all patients requiring appointments are scheduled appropriately.
  • Adhere to HIPAA confidentiality regulations to protect patient privacy.
  • Contribute to team efforts by adapting to various roles as needed.
  • Follow standard operating procedures to maintain daily office functions.
  • Participate in special projects and additional tasks as assigned.
Qualifications:
  • High School diploma with a minimum of 1 year of relevant experience.
  • Bachelor's Degree is preferred.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively within a team environment.
  • Proficiency in typing and computer skills is advantageous.
  • Exceptional customer service abilities.
  • Prior experience in a similar role is beneficial.

Compensation: Up to $22 per hour, with benefits including Tuition Reimbursement, Health Insurance from day one, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO, and paid holidays.

New York Cancer and Blood Specialists is an Equal Opportunity Employer.



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