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Customer Service Representative/Receptionist

2 months ago

New York, New York, United States WHIZZ Full time

Position: Customer Service Representative/Receptionist

Location: On-site

WHIZZ is a premier provider of cutting-edge transportation solutions tailored for delivery professionals. We are on the lookout for a dedicated and customer-oriented Customer Service Representative/Receptionist to become a vital part of our team. In this role, you will be instrumental in delivering outstanding customer service and ensuring efficient operations at the reception area.

Key Responsibilities:

  • Professionally welcome and assist visitors
  • Handle incoming calls with courtesy and direct them appropriately
  • Maintain an organized and tidy front desk environment
  • Provide accurate information to customers regarding their inquiries
  • Manage the flow of mail, packages, and deliveries
  • Coordinate and schedule appointments and meetings
  • Assist various departments with administrative support as required
Qualifications:

  • Previous experience in a customer service or receptionist capacity
  • Exceptional verbal and written communication skills
  • Strong organizational and multitasking capabilities
  • Proficiency in Microsoft Office applications
  • Able to thrive in a dynamic work environment
  • Exhibit a professional and courteous attitude
  • Availability for full-time on-site work, including weekends
Benefits:

Perks and Advantages:

Paid Time Off: Enjoy vacation, sick leave, and public holidays for relaxation.

Training Opportunities: We are committed to your professional growth.

Commute Assistance: We aim to make your daily travel easier and more economical.

401(k) Retirement Plan: Secure your financial future with our retirement savings plan.

Performance-Based Incentives: Receive bonuses based on your exceptional contributions.

Flexible Work Hours: Enjoy a balanced work-life schedule.

Join us at WHIZZ and embark on a rewarding career journey.