IT Service Desk Technician
2 days ago
We're a community-focused healthcare provider, dedicated to delivering exceptional patient care and supporting the growth and development of our staff.
As a Help Desk Technician, you'll play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our team members.
Salary: $48,000 - $70,000 per year, depending on experience.
About the RoleIn this position, you'll be responsible for troubleshooting computer systems and equipment, performing password resets and security changes, and escalating issues to the appropriate personnel.
You'll also be expected to maintain accurate records of all trouble tickets and provide exceptional customer service to our team members.
Requirements:
- High school diploma or equivalent
- 3 months to 1 year of experience in a help desk or technical support role
- Excellent communication and problem-solving skills
Benefits:
- Competitive salary and comprehensive benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
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