Traffic Monitoring Call Center/Surveillance/Dispatcher& Turnpike Enterprise Specialist

4 weeks ago


Pompano Beach, Florida, United States AECOM Full time
Job Description

AECOM is seeking a highly skilled Traffic Monitoring Dispatcher to join our team in Pompano Beach, FL. As a key member of our Traffic Management Center, you will be responsible for monitoring and responding to traffic incidents, dispatching personnel, and providing critical information to motorists and emergency responders.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will be responsible for utilizing advanced software platforms and web-based applications to monitor traffic conditions, respond to incidents, and provide accurate information to stakeholders.

Key Responsibilities:

  • Monitor and respond to traffic incidents, including motorist assists, traffic crashes, and debris removal
  • Dispatch Road Ranger Safety Service Patrol Operators to provide roadside services
  • Provide clear and accurate directions to the location of traffic events
  • Monitor software-generated response plans to mitigate the effect on freeway traffic flow
  • Coordinate and collaborate with FDOT signal personnel and other agencies

Requirements:

  • High School Diploma or GED
  • Ability to remain in a stationary position for long periods while monitoring Intelligent Transportation Systems
  • Ability to operate software platforms and web-based applications
  • Must pass a state and federal criminal history/security background check
  • Must pass a pre-employment drug screen

About AECOM

AECOM is a global infrastructure consulting firm that delivers professional services throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. We are committed to delivering a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities.



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