Ambulance Dispatcher
3 weeks ago
Dispatch Associate Job Description
We are seeking a skilled Dispatch Associate to join our team at AMR Corp. As a Dispatch Associate, you will play a critical role in responding to emergency and non-emergency calls for ambulance and transportation services.
Key Responsibilities:
- Monitor and respond to calls and emails using established call handling protocols.
- Schedule, assign, review, and route transportation requests.
- Clearly document communications following protocols and processes.
- Effectively communicate trip data, including confirmations, routing times, issues, and performance.
- Work collaboratively with allied health and public safety personnel, as well as fellow coworkers.
- Demonstrate organization, multitasking, and time management skills.
Requirements:
- High school diploma or equivalent (GED).
- Some work experience, preferably in dispatch or routing calls in customer service.
Why Choose AMR Corp?
AMR Corp. is part of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. We value our employees and offer comprehensive benefit options.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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