Front Desk Coordinator
1 month ago
Metrodoc Urgent Care is seeking a highly organized and detail-oriented Front Desk Receptionist to provide exceptional customer service and administrative support to our clinic.
Key Responsibilities:
- Welcoming patients and visitors to the clinic with a smile and a friendly demeanor.
- Answering phone calls and directing them to the appropriate staff members in a timely and professional manner.
- Scheduling appointments and managing the clinic's calendar with accuracy and efficiency.
- Providing general information about the clinic, including its hours of operation, insurance policies, and payment options.
- Processing payments and maintaining accurate financial records.
- Maintaining patient confidentiality and handling sensitive information with discretion.
- Keeping the front desk area clean and organized, and performing other duties as assigned.
Requirements:
- High school diploma or equivalent.
- Some college coursework in business or health administration is preferred.
- 1-2 years of experience in a customer service or front desk receptionist role is preferred.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to maintain confidentiality.
Metrodoc Urgent Care is an equal opportunity employer and welcomes applications from diverse candidates.
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