Front Desk Coordinator

1 month ago


Perth Amboy, New Jersey, United States Metrodoc Urgent Care Full time
Job Summary

Metrodoc Urgent Care is seeking a highly organized and detail-oriented Front Desk Receptionist to provide exceptional customer service and administrative support to our clinic.

Key Responsibilities:

  • Welcoming patients and visitors to the clinic with a smile and a friendly demeanor.
  • Answering phone calls and directing them to the appropriate staff members in a timely and professional manner.
  • Scheduling appointments and managing the clinic's calendar with accuracy and efficiency.
  • Providing general information about the clinic, including its hours of operation, insurance policies, and payment options.
  • Processing payments and maintaining accurate financial records.
  • Maintaining patient confidentiality and handling sensitive information with discretion.
  • Keeping the front desk area clean and organized, and performing other duties as assigned.

Requirements:

  • High school diploma or equivalent.
  • Some college coursework in business or health administration is preferred.
  • 1-2 years of experience in a customer service or front desk receptionist role is preferred.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality.

Metrodoc Urgent Care is an equal opportunity employer and welcomes applications from diverse candidates.


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