Administrative Support Specialist

3 weeks ago


Perth Amboy, New Jersey, United States Metrodoc Urgent Care Full time

Front Desk Receptionist Job Summary

Metrodoc Urgent Care is seeking a highly organized and detail-oriented Front Desk Receptionist to provide exceptional administrative and customer service support to our clinic. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to maintain confidentiality.

Key Responsibilities:

  • Greeting and Welcoming Patients: Greet and welcome patients to the clinic, ensuring a positive and professional experience.
  • Phone and Email Management: Answer phones, direct calls to the appropriate staff members, and manage email correspondence in a timely and efficient manner.
  • Scheduling and Coordination: Schedule appointments for patients, coordinate with staff members, and maintain accurate records.
  • Information Provision: Provide general information about the clinic, including hours of operation, insurance policies, and payment options.
  • Payment Processing: Process payments for services rendered, ensuring accuracy and attention to detail.
  • Record Keeping: Maintain patient records, ensuring confidentiality and accuracy.

Requirements:

  • Education: High school diploma or equivalent required; some college coursework in business or health administration preferred.
  • Experience: 1-2 years of experience in a customer service or front desk receptionist role preferred.
  • Skills: Excellent communication and customer service skills, proficiency in Microsoft Office Suite (Word, Excel, Outlook), ability to work independently and as part of a team, strong organizational and time management skills, and ability to maintain confidentiality.


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