Residential Relations Director

5 days ago


Bothell, Washington, United States Century Communities Full time
Key Responsibilities

As a Residential Relations Director, you will lead the way in providing exceptional customer service and support to our homeowners. Your key responsibilities will include:

  • Managing all activities related to homeowners, including customer service and warranty issues.
  • Maintaining open communication channels with homeowners, addressing concerns, and resolving issues efficiently.
  • Collaborating with cross-functional teams to ensure timely and effective issue resolution.
  • Developing and implementing strategies to enhance customer satisfaction and loyalty.


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