Customer Engagement Specialist

1 week ago


Loveland, Colorado, United States Blueface Full time
Position Overview:
As a Retail Sales Associate at Blueface, you will engage directly with customers in a retail environment, assessing their potential product requirements and providing tailored recommendations.

Key Responsibilities:
- Deliver exceptional customer service during all interactions.
- Assist customers in understanding their account statements and facilitate bill payments.
- Address customer inquiries, resolve issues, and support account management and service upgrades.
- Maintain an expert-level understanding of Blueface products and services, ensuring customers receive accurate information.
- Keep abreast of competitive offerings and enhance your sales product knowledge.
- Foster a dynamic and competitive atmosphere that connects our offerings to customers' daily lives.

Who We Are Looking For:
- Individuals who are passionate about technology and eager to learn in a supportive environment.
- Candidates who are flexible with their schedules, including evenings and weekends.
- Those who can consistently maintain punctual attendance and manage physical tasks, such as lifting boxes up to 25 pounds.

What We Offer:
- Comprehensive on-the-job training and a wide range of benefits.
- A competitive compensation structure with uncapped commission potential.
- A supportive workplace culture that values teamwork and innovation.

Qualifications:
- High School Diploma or equivalent is required.
- Preferred experience of 2-5 years in retail sales, particularly in consumer electronics or wireless sectors.

Benefits:
- Blueface provides a robust benefits package, including medical, dental, and vision coverage, along with additional perks such as tuition reimbursement and a 401K savings plan.

Commitment to Diversity:
Blueface is an equal opportunity employer, committed to creating an inclusive environment for all employees. We welcome applicants from diverse backgrounds and experiences.

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