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Shift Manager

2 months ago

Loveland, Colorado, United States Wendy's Full time

**About the Role**

As a Shift Manager at Wendy's, you will be responsible for utilizing your knowledge of operational skills, customer service, and health and safety regulations to deliver an exceptional customer experience. You will work closely with the General Manager to create and maintain a positive work environment and culture of engaged employees.

**Key Responsibilities**

  • Lead a team of enthusiastic and dedicated professionals to deliver exceptional quality and service to customers
  • Implement operational procedures to ensure efficient and effective restaurant operations
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with the General Manager to develop and implement strategies to improve customer satisfaction and employee engagement
  • Ensure compliance with health and safety regulations and company policies

**What We Offer**

  • A competitive hourly rate of $20.50
  • Flexible work schedules to accommodate your needs
  • Clear and defined training paths for career growth and development
  • A fun and team-oriented work environment
  • Opportunities for advancement and professional growth

**What We're Looking For**

  • A team player with excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong customer service skills and a commitment to delivering exceptional customer experiences
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required