Desktop Support Specialist

4 weeks ago


Plano, Texas, United States Inficare Full time
Job Title:
Desktop Engineer

Key Responsibilities:
As a Desktop Engineer at Inficare, you will be responsible for providing technical support and maintenance for our desktop systems. This includes troubleshooting and resolving issues with Windows operating systems and Microsoft Office applications. You will also be responsible for implementing and maintaining Intune and Jamf solutions to ensure secure and efficient desktop operations.

Requirements:
Associate's degree or 3 years of related IT experience and education considered in lieu of degree. Minimum 1 year of experience with Intune and Jamf. Familiarity with ITIL process and procedures, specifically incident management, change management, and problem management. Ability to work in a fast-paced team environment and prioritize tasks effectively.

What We Offer:
Excellent troubleshooting skills, good work ethic, and strong team player. Ability to work on your own without day-to-day supervision and handle stressful environments. Familiarity with a service management tool (i.e. ServiceNow) and ability to work in a collaborative environment.

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