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Per Diem Registrar-Emergency Department Specialist
2 months ago
We are seeking a highly skilled and experienced Per Diem Registrar-Emergency Department to join our team at Mount Sinai Health System. As a Per Diem Registrar-Emergency Department, you will be responsible for providing exceptional patient care and administrative support to our Emergency Department team.
Responsibilities:- Greet and direct patients, visitors, and staff in a professional and courteous manner.
- Answer telephones promptly and courteously, directing calls to appropriate personnel and/or departments, taking messages and assuring delivery of same.
- Collect and distribute patient referral information received from affiliated physicians.
- Escort visitors and patients to appropriate areas, providing information to assist patients and/or visitors.
- Be open and responsive to the diverse backgrounds and experiences of other people, promoting an environment that is sensitive to cultural diversity.
- Distribute departmental reading material, such as the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights, ensuring such documents are readily available.
- Register patients by updating or entering patient demographic, financial information, and emergency contact data into the computer system.
- Verify demographic information and insurance coverage by interviewing patient/family member/friend.
- Generate patients' charts and attach pertinent information, such as Emerg Card, Medicaid threshold, and EMS sheet, according to policy and established procedure.
- Review discharged patient charts for diagnosis, physician signature, dictation code, menu, and appropriate forms for completion, according to established policy and procedure.
- Process specimens for laboratory(ies) by ensuring that specimens are appropriately labeled, forms are completed, and identification processes have been followed.
- File charts and retrieve old records.
- Retrieve completed charts, addressograph plate, and all supporting documents from patient treatment areas.
- Enter data into required computerized systems.
- Maintain patient recall files.
- Ensure all papers, forms, etc. are stamped appropriately, according to policy and established procedures.
- Log patients on/in to the appropriate registration sheets/logs, reconciling log books.
- Obtain signatures for consent.
- Make clinic appointments.
- Perform other duties as assigned.
- High school level of knowledge (graduate or equivalent) to prepare reports, keep records, and deal effectively with people.
- 6-9 months of healthcare experience in order to become familiar with institutional policies and procedures, preferred.
We are an equal opportunity employer and comply with applicable Federal civil rights laws, not discriminating, excluding, or treating people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve.
