Senior Elevator Systems Specialist

7 days ago


Astoria, New York, United States Gal Manufacturing, a Vantage Elevation Company Full time

Gal Manufacturing, a Vantage Elevation Company, is seeking a Senior Elevator Systems Specialist to join our team. As a key member of our technical support team, you will be responsible for troubleshooting and resolving complex elevator system issues.

About the Role

The Senior Elevator Systems Specialist position requires a minimum of 8 years of experience in the elevator industry, with a strong understanding of elevator systems and their components. You will work closely with customers, internal teams, and external partners to provide expert technical guidance and support.

We offer a competitive salary ranging from $140,000 to $180,000 per year, depending on skills and experience, plus an annual incentive compensation (bonus) of 15% of the annual base salary. Our comprehensive benefits package includes medical, dental, vision, life insurance, 401(k), paid time off, professional development opportunities, and an employee assistance program.

Key Responsibilities
  • Troubleshoot and resolve complex elevator system issues through on-site visits, phone calls, and email communication.
  • Provide expert technical guidance and support to customers, internal teams, and external partners.
  • Collaborate with cross-functional teams to develop and implement solutions to improve elevator system performance and customer satisfaction.
  • Develop and maintain relationships with key stakeholders, including customers, suppliers, and vendors.

In addition to your technical expertise, we are looking for someone who is a strong communicator, able to work effectively in a fast-paced environment, and possesses a solid orientation to customer service mindsets and behaviors.



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