District Manager
4 weeks ago
Purpose of Your Work
At Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests by delivering exceptional service and quality products.
As a member of our field operations team, you will play a crucial role in leading assigned restaurants and General Management teams to achieve success in guest metrics, sales, and profitability.
You will be empowered to create a culture that fosters employee growth, learning, and engagement within the restaurant and market.
Key Responsibilities
- Work alongside restaurant managers to develop plans for controlling all aspects of P&Ls and provide guidance on troubleshooting restaurant-level issues.
- Set district budget goals monthly and meet regularly with your team to discuss current budget trends, communicating any variances to Company Operations Director.
- Develop and coach managers on running effective shifts, coaching and developing their employees, and creating engagement within the restaurant and market.
- Ensure that company standards for product quality and product safety are consistently met.
- Review Guest feedback metrics and work with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise and coach managers on being proactive.
- Plan ahead with managers to identify, evaluate, and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections.
Requirements
- High school diploma or general education degree (GED) required; college degree preferred.
- Food Safety Certified.
- Valid Driver's License.
- Previous District Manager/Multi-Unit Operator experience preferred.
- At least two years of General Manager Experience with direct P&L accountability.
- Strong ability to lead and engage teams.
- Effective verbal and written communication skills.
- High energy with a positive, customer-centric attitude.
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
- Demonstrates ability to thrive in a fast-paced, fluid environment.
- Ability to proactively develop creative solutions.
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