Store Operations Manager

4 weeks ago

Cincinnati, Ohio, United States Community Choice Financial Family of Brands Full time

Job Summary:

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Community Choice Financial Family of Brands. As a Store Operations Manager, you will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
  • Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
  • Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager.
  • Supervise and maintain office security including cash management and loss prevention of store by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
  • Conduct proper opening and closing procedures.
  • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
  • Participate in the selection, review, hiring, and retention of new employees.
  • Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance.
  • Handle complex customer situations that arise with integrity and professionalism.
  • Monitor and maintain store appearance and address basic facilities needs, including scheduling maintenance services.
  • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
  • Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

Requirements:

  • High School Diploma or equivalent required
  • Minimum 3 years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)

Preferred Qualifications and Skills:

  • Associate degree or higher
  • Prior leadership experience in a sales or customer service-oriented position
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus and may be required for certain locations

What We Offer:

  • A comprehensive new hire training program designed to help set you up for success
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Paid on-the-job training & professional development programs
  • Multiple coverage levels for Medical, Dental, & Vision
  • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
  • Traditional 401(k) and Roth 401(k) with Company match
  • Options for Flexible Spending Accounts and Health Savings Accounts
  • Basic and AD&D Life Insurance
  • Optional pet insurance
  • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
  • Paid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)
  • Diverse Culture and Inclusive Environment

  • Store Operations Manager

    1 month ago

    Cincinnati, Ohio, United States Kroger Full time

    As a Store Operations Manager at Kroger, you will be responsible for leading teams in planning, implementing, and executing merchandising and operating initiatives. You will work closely with department heads and associates to identify store opportunities, develop timely solutions, and create action plans to ensure plan implementation.Key...

  • Store Operations Manager

    2 weeks ago

    Cincinnati, Ohio, United States Valor LLC Full time

    Store Manager Job DescriptionThe Store Manager is responsible for leading the Customer First Culture in the assigned store. This includes conducting weekly management team meetings and monthly store meetings to encourage open communication, feedback, and follow-up. The ideal candidate will have strong leadership and managerial skills, excellent interpersonal...

  • Store Operations Manager

    4 weeks ago

    Cincinnati, Ohio, United States Community Choice Financial Family of Brands Full time

    Job Summary:As a Store Operations Manager at Community Choice Financial Family of Brands, you will oversee the success of your store and team by setting high standards for performance and customer service.Key Responsibilities:Provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and develop their skills.Oversee...

  • Retail Operations Manager

    4 weeks ago

    Cincinnati, Ohio, United States The UPS Store Fairfield #4318 Full time

    The UPS Store Fairfield #4318 is seeking a highly skilled and experienced Retail Operations Manager to assist the Center Manager in running the day-to-day operations of our retail location.As a key member of our team, the Assistant Center Supervisor will be responsible for helping to manage productivity, ensuring excellent customer service delivery,...

  • Retail Operations Manager

    4 weeks ago

    Cincinnati, Ohio, United States The UPS Store Fairfield #4318 Full time

    The UPS Store Fairfield #4318 seeks a highly skilled Assistant Center Manager to support the day-to-day operations of our retail location. As a key member of our team, you will be responsible for helping the Center Manager oversee the store's productivity, customer service delivery, and financial performance.Key Responsibilities:Assist with personnel...

  • Assistant Manager, Store Operations Specialist

    3 weeks ago

    Cincinnati, Ohio, United States City Gear, LLC Full time

    Job Title: Assistant ManagerCity Gear, LLC is seeking an Assistant Manager to assist and consult with the Store Manager regarding overall operations and administrative duties.The ideal candidate will be knowledgeable in each product area or department in our store and will uphold policies, procedures, and standards listed in the visual manual.The Assistant...

  • Store Operations Leader

    4 weeks ago

    Cincinnati, Ohio, United States Domino's Pizza LLC Full time

    Domino's Store ManagerAs a Store Manager at Domino's Pizza LLC, you will be responsible for overseeing the daily operations of a single store. Your role will involve providing overall leadership and supervision over operations, ensuring that the store meets operational standards, maintains food safety, and achieves profitability.Key Responsibilities:Lead and...

  • Assistant Store Manager

    4 weeks ago

    Cincinnati, Ohio, United States Chico's Full time

    Job Title: Assistant Store ManagerJob Summary: We are seeking an experienced Assistant Store Manager to join our team at Chico's FAS, Inc. The successful candidate will be responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store...

  • Assistant Store Manager

    1 month ago

    Cincinnati, Ohio, United States CosmoProf Full time

    Job Title: Assistant Store ManagerAt CosmoProf, we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail sales team, you will be responsible for leading and developing a team of associates to achieve business objectives.Key Responsibilities:Lead and develop a team of associates to achieve sales...

  • Store Operations Specialist

    4 weeks ago

    Cincinnati, Ohio, United States Belcan Services Group Ltd Partnership Full time

    We are seeking a highly skilled Store Support Specialist to join our team at Belcan Services Group Ltd Partnership. This role is a direct hire position, and the individual will be required to be on-site at the facility.Responsibilities:Maintain personal relationships with existing store customers and develop relationships with new customers.Identify and...

  • Store Manager

    1 month ago

    Cincinnati, Ohio, United States Gilligan Company LLC Full time

    Unlock Your Career Potential with Gilligan Company LLCSalary/Pay Range: Up to $16/hourHiring ImmediatelyCompetitive SalaryWork Life Balance with a People-First CompanyBenefitsHealth, Dental, Vision Insurance401k Plan with Company MatchPaid Time Off (PTO)Opportunities for AdvancementWe are seeking a highly motivated and customer-focused Store Manager to join...

  • Store Manager

    1 month ago

    Cincinnati, Ohio, United States Spencer Gifts - Spirit Halloween Full time

    Job Title: Store Manager - Spirit HalloweenJob Summary:We are seeking a highly motivated and experienced Store Manager to lead our Spirit Halloween store team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring maximum sales and profitability, and maintaining a high level of customer service.Key...

  • Operations Manager

    1 month ago

    Cincinnati, Ohio, United States The Buckle, Inc. Full time

    Job SummaryThe Operations Manager is responsible for ensuring the smooth operation of our retail stores, providing exceptional customer service, and driving sales growth. This role requires a strong leader who can motivate and guide a team to achieve business objectives.Key ResponsibilitiesManage daily store operations, including inventory management, visual...

  • Assistant Center Manager

    4 weeks ago

    Cincinnati, Ohio, United States The UPS Store #2903 Full time

    The UPS Store #2903 is seeking a highly skilled Assistant Center Manager to help the Center Manager run the day-to-day operations of this retail location. The ideal candidate will have a high school diploma or GED, one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge,...

  • Senior Assistant Store Manager

    1 month ago

    Cincinnati, Ohio, United States Spencer's Full time

    Job OverviewAs a Senior Assistant Store Manager at Spencer Gifts Spirit Halloween, you will play a vital role in establishing and maintaining exceptional Guest Services. This position requires a strong support system for the Store Manager, ensuring the overall operation of the store runs smoothly and efficiently.Key ResponsibilitiesDevelop and implement...

  • Store Manager

    1 month ago

    Cincinnati, Ohio, United States Hibbett Sports Full time

    Job Title: Store ManagerDepartment: OperationsFLSA Status: Non-ExemptReports To: District Sales ManagerSummary:The Store Manager is responsible for overseeing the store's sales efforts, supervising the store's overall operation, and ensuring efficiency and profitability. They enforce, convey, and uphold Hibbett Sports' policies, goals, and standards to the...

  • Assistant Store Manager

    1 month ago

    Cincinnati, Ohio, United States Spencer Gifts - Spirit Halloween Full time

    Assistant Store Manager - Spirit HalloweenAs an Assistant Store Manager with Spirit Halloween, you will play a vital role in the success of our seasonal store. You will support the Store Manager in staffing, setup, merchandising, pack-up, and teardown of the store, ensuring maximum sales and profitability.Key Responsibilities:Support the Store Manager in all...

  • Retail Store Manager

    3 weeks ago

    Cincinnati, Ohio, United States Gilligan Company LLC Full time

    We are seeking a skilled Retail Store Manager to join our team at Gilligan Company LLC in the Cincinnati area. As a Store Manager at one of our GOCO Shell convenience stores, you will be responsible for delivering exceptional customer service, maintaining store image and appearance, developing and managing employees, controlling shortages and losses, and...

  • Part-time Store Supervisor

    1 month ago

    Cincinnati, Ohio, United States Aeropostale Full time

    ## Job Title: Part-time Supervisor ## Job Summary: As a Supervisor at Aeropostale, you will play a key role in supporting the management team to deliver exceptional customer experiences and drive business results. You will be responsible for executing assigned store operations, maintaining a visually appealing store, and creating a positive work...

  • Warehouse Operations Manager

    4 weeks ago

    Cincinnati, Ohio, United States Restaurant Depot Full time

    Job Summary:As a Warehouse Operations Manager at Restaurant Depot, you will be responsible for ensuring the efficient operation of the Branch to deliver exceptional customer satisfaction and projected bottom-line profit. You will manage personnel issues and supervision, maintain a positive company image, and provide courteous, friendly, and efficient...