Probate Debt Recovery Specialist

6 days ago


Saint Louis Park, Minnesota, United States TEKsystems Full time
Job Description

Job Summary:

We are seeking a skilled Probate Debt Recovery Specialist to join our team at TEKsystems. As a Probate Debt Recovery Specialist, you will be responsible for collecting outstanding debt from deceased individuals, working closely with family members, personal representatives, and attorneys to gather estate information and negotiate payment arrangements.

Key Responsibilities:

  • Make outbound calls to collect on deceased debt, following established policies and procedures
  • Meet daily collection goals and productivity standards
  • Maintain a queue of accounts, conducting regular reviews, phone calls, and follow-up work
  • Conduct fact-finding conversations to locate estate information and identify potential money sources
  • Establish payment arrangements with a sense of urgency and firm deadlines
  • Skip-trace accounts according to established practices
  • Assist in special projects as requested

Requirements:

  • High School Diploma or equivalent
  • 1+ years of customer service experience
  • Preferred: 6+ months of collections or call center experience

Benefits:

  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • 401(k) plan
  • Yearly performance and compensation evaluations
  • PTO and holiday pay

Career Advancement and Financial Opportunity:

As a Probate Debt Recovery Specialist, you will have the opportunity to earn a high income, with hourly pay and commissions ranging from $40,000 to $60,000 in the first year, and potentially doubling that in the second year for top performers.

Culture and Community Involvement:

Our company culture is calm and laid-back, with early Fridays and a focus on work-life balance.


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