Genesys AI Technical Lead
5 days ago
Genesys Cloud Services, Inc. is a global leader in customer experience orchestration.
About Our CompanyOur mission is to empower organizations to deliver empathetic, personalized experiences at scale.
Job DescriptionWe are looking for an experienced AI Architect to drive ACV bookings through sales, customer support, professional services, and partners.
Key Responsibilities:- Leverage technical expertise to demonstrate product value to customers and prospects.
- Develop technical and demonstration product content to support sales consulting teams.
- Assist in pre-sales activities, including product demonstrations, trial programs, and product value assessments.
- Ability to communicate effectively with CIO/CTO and position Genesys as part of overall IT strategy with a special focus on AI.
- Practical experience with AI technologies like ML, LLM, NLU, NLP, FM, and Prompt Engineering.
- Strong ability to create and deliver compelling product demonstrations and technical presentations.
This role has a market-competitive salary with an estimated range of $130,600 - $242,600 annually, depending on experience and qualifications.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, flexible work schedules, and professional development opportunities.
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