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Head of Global Enablement Programs

2 months ago


Seattle, Washington, United States Amazon Full time
Job Summary

We are seeking a highly experienced and strategic leader to head our Global Enablement Programs team. As a key member of our World-Wide Field Enablement (WWFE) leadership team, you will be responsible for leading the development and execution of enablement programs that drive business growth and customer satisfaction.

Key Responsibilities
  • Lead the Global Enablement Programs team, including setting the vision and ensuring strong adoption and execution of WWFE programs.
  • Act as a core member of the WWFE Leadership team, helping to shape the strategy and direction of the organization.
  • Own core foundational enablement programs, including Onboarding, quarterly enablement, prospecting, role-based enablement for Managers and Sales Operations, and Solutions and Services; specifically generative AI.
  • Own and evolve the field enablement framework and certification program.
  • Collaborate across WWFE and stakeholder teams to efficiently leverage resources and work backwards from field needs to build best-in-class enablement programs.
  • Provide thought-leadership and shape the direction of new enablement programs.
  • Develop team members through coaching and mentoring to deliver industry-leading programs to our 40,000+ field-sellers.
  • Engage with leaders across AWS to build trust in the work WWFE does, acting as a member of the extended leadership team for some organizations.
  • Own the global roll out, adoption, and continuous improvement of WWFE programs.
  • Support communications, integration, and application of WWFE programs globally.
  • Own and deliver regular business reviews and operational plans including MBRs, MMRs and OP1/OP2 for your business.
  • Hire and develop a high performing and connected team, including performance management.
Requirements
  • Experience building scalable enablement programs for field teams of 1,000 or more.
  • 10+ years of experience in enablement, sales strategy, sales operations, business development or program management in a mid-to-large scale company with increasing influence and responsibility.
  • 8+ years of experience leading teams.
  • Bachelor's degree or equivalent is required. Advanced degree preferred (MBA, JD, Ph.D, Masters equivalent).
Preferred Qualifications
  • Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans.
  • Proven experience of leading, motivating and developing future talent.
  • Proven ability to lead and manage at senior levels without direct authority.
  • Experience working with, and/or having knowledge of cloud computing and existing cloud technologies, digital transformation initiatives across various industries.
  • Experience of emerging technologies (especially generative AI).
  • Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data backed analyses.
  • Excellent verbal and written communications skills and ability to articulate complex concepts to cross-functional audiences across all levels of the organization.
  • A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.