Hotel Registration Specialist Overnight

5 days ago


Manchester Center, Vermont, United States Kimpton Hotels & Restaurants Full time

**Job Summary**

As a Front Desk Night Auditor, you will be responsible for registering and checking out hotel guests, handling phone calls, and providing exceptional customer service. You will act as an advocate for the hotel, develop relationships with guests, and ensure a smooth check-in and check-out process.

  • Review arrivals, noting special requests and blocking rooms as needed
  • Check in and out hotel guests in a confident, professional, and friendly manner
  • Answer all phone calls promptly and knowledgeably, ensuring complete and accurate information
  • Complete all items on the appropriate checklist by end of shift


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