Patient Registration Specialist
7 days ago
Catholic Medical Center, a leading regional health system, is seeking a detail-oriented Patient Registration Specialist to join our team in the Emergency Department. This role is a crucial part of ensuring seamless patient care and adherence to confidentiality and privacy standards.
In this position, you will be responsible for accurately gathering, verifying, and inputting patient demographic and insurance information into our medical software. Your strong communication skills and ability to provide excellent customer service will make a significant impact on patients' experiences.
Responsibilities
- Gather, verify, and input patient demographic and insurance data into the medical software.
- Check for prior medical records to minimize duplication of patient charts.
- Obtain and process all necessary registration forms, consents, and assignments of benefits.
- Scan and properly organize identification and insurance documents in the system.
- Provide federally mandated information to patients (e.g., Patient Rights, Advance Care Directives).
- Complete Medicare Secondary Payer Questionnaires and handle downtime procedures during system outages.
- Understand various insurance types and ensure accurate data entry to support the Revenue Cycle.
- Answer phone calls promptly and assist or redirect patients as necessary.
To succeed in this role, you will need:
- A high school diploma or equivalent.
- Minimum one year's experience in a healthcare or insurance setting.
- BASIC computer proficiency and knowledge of medical terminology.
- Strong adherence to patient confidentiality and HIPAA regulations.
- Exceptional communication skills and a focus on customer service.
We offer a competitive salary of approximately $45,000-$55,000 per annum, depending on qualifications and experience. This estimate is based on industry standards and market conditions in the region.
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