Guest Services Representative Overnight

3 weeks ago


Manchester Center, Vermont, United States Kimpton Hotels & Restaurants Full time

Kimpton Hotels & Restaurants is committed to creating a workplace culture that values diversity, equity, and inclusion. As an Overnight Front Desk Agent, you'll have the opportunity to work with a talented team of individuals who share our passion for delivering exceptional guest experiences.

About Us

Our company was founded on the principle of creating unique and personalized experiences for our guests. We believe that when people feel seen and heard, they're more likely to return and recommend us to others. That's why we invest in our employees, providing them with the training, support, and resources needed to excel in their roles.

About You

We're seeking a detail-oriented and customer-focused individual to join our team as an Overnight Front Desk Agent. Your responsibilities will include:

  • Ensuring seamless guest experiences during the night shift
  • Managing room assignments, including VIPs and repeat guests
  • Processing payments and maintaining accurate records
  • Familiarizing yourself with all hotel systems and operations
  • Maintaining a clean and organized workspace
  • Communicating effectively with colleagues and supervisors

What We Offer

In addition to a competitive salary of $45,000 - $55,000 per year, you'll enjoy a range of benefits, including opportunities for career growth, recognition, and rewards. Our company culture is built on the principles of empathy, kindness, and respect – qualities that are essential for delivering exceptional guest experiences.



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