Nighttime Hotel Associate

3 weeks ago


Manchester Center, Vermont, United States Kimpton Hotels & Restaurants Full time

Be a part of our vibrant team at Kimpton Hotels & Restaurants, where we're dedicated to creating heartfelt connections with our guests and colleagues. As an Overnight Front Desk Agent, you'll be responsible for ensuring seamless guest experiences during the night shift.

About Us

We're a San Francisco-born boutique hotel company that prides ourselves on our entrepreneurial spirit and commitment to making a difference in the lives of our guests and employees alike. Our founder, Bill Kimpton, initiated a new standard for hospitality that focuses on genuine connections and personal touches.

About You

We're looking for a highly motivated and organized individual to join our team as an Overnight Front Desk Agent. Your responsibilities will include:

  • Providing exceptional customer service to our guests during the night shift
  • Registering and checking out guests efficiently and accurately
  • Managing mail and message services, including PBX operations
  • Maintaining accurate records and completing tasks on time
  • Familiarizing yourself with all fire and emergency procedures
  • Balancing cash, check, and credit card transactions during your shift
  • Monitoring room availability and verifying credit limits
  • Reviewing daily selling status using our yield management system
  • Attending department meetings once a month

What We Offer

In exchange for your hard work and dedication, we offer a competitive salary of $40,000 - $50,000 per year, depending on experience. Additionally, you'll enjoy a range of benefits, including opportunities for career growth, recognition, and rewards.



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