Cannabis Retail Associate
1 week ago
Company: iAnthus Capital Management
About Us:
iAnthus Capital Management operates across multiple states, covering the entire range of cannabis activities, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, impacting not only those with chronic health issues but also various sectors such as agriculture, pharmaceuticals, and more. Our goal is to build the most valuable cannabis brands and a robust network of operations and distribution nationwide. At iAnthus, we offer opportunities for professional growth, a flexible work atmosphere, comprehensive benefits, wellness initiatives, and the chance to learn from industry leaders.
Your Profile:
You are eager to learn and contribute positively to a team environment. You are committed to fostering an inclusive and compliant workplace. You excel at managing your time effectively and ensuring the accuracy and integrity of your work. If you thrive in a dynamic setting and are interested in creating meaningful contributions alongside the iAnthus team, we welcome your interest.
Key Competencies:
- Positive demeanor
- Exceptional attention to detail and organizational skills
- Strong interpersonal abilities and teamwork
- Excellent verbal and written communication skills
- Capability to multi-task and prioritize in a fast-paced environment
Benefits Offered:
- 12 days of Paid Time Off
- Nine Paid Holidays
- Paid Sick Leave
- Paid Parental Leave
- Comprehensive Medical, Dental, Vision, FSA, HSA, and Transit Benefits
- 401(k) Plan
- Employer Paid Short-Term Disability and Life Insurance
- Employee Assistance Program
- Opportunity to impact a growing company positively
Position Summary:
The Dispensary Associate, reporting to the Dispensary Manager, is responsible for supporting all daily operations within the dispensary, contributing to a patient-focused team, and achieving the goals set by iAnthus. This role involves adhering to company policies and ensuring compliance with all relevant regulations.
Responsibilities:
- Engage with and educate patients in a welcoming manner
- Ensure accuracy and completeness of patient intake forms
- Assist in qualifying patients for financial assistance programs
- Maintain compliance with local and state regulations
- Perform general administrative tasks, including record-keeping and communication
- Provide timely feedback to management regarding patient experiences
- Maintain accurate records related to patient intake, cash handling, and waste disposal
- Participate in daily briefings to align on goals and messaging
- Deliver exceptional and compassionate service to patients
- Engage in monthly inventory assessments
Training and Development:
- Ensure all patients receive a friendly and helpful greeting
- Stay informed on HIPAA and confidentiality standards
- Become proficient in inventory management and point-of-sale systems
- Maintain current knowledge of products and proper dosages
- Ensure compliance with company policies and local regulations
- Update patient educational materials as needed
- Participate in quarterly team meetings for continuous improvement
Sales and Business Development:
- Review daily sales and best practices with team members
- Receive training on patient services, including intake and product knowledge
- Engage in daily briefings to ensure consistency in service
- Provide compassionate and exceptional service to all patients
Company Culture:
- Act as an ambassador for the iAnthus brand
- Build relationships with community stakeholders
- Embrace and implement core values such as respect, diversity, and sustainability
- Maintain the dispensary's aesthetic and cleanliness
- Participate in a motivated team environment
- Implement marketing strategies to promote the brand
Qualifications:
- Must be at least 21 years old with a valid driver's license
- Preferred experience in retail, hospitality, or patient services
- Ability to work a flexible schedule, including nights and weekends
- Strong verbal and written communication skills
- Experience in a high-transaction environment is preferred
- Proficient organizational and decision-making skills
- Computer literacy is required; POS experience is a plus
- High school diploma or equivalent
- Ability to pass a background check as per state guidelines
Additional responsibilities may be assigned as needed. This job description is not exhaustive and may evolve over time. Your adaptability to the changing needs of our team is greatly appreciated.
Physical and Environmental Requirements:
- Ability to work a minimum of 8 hours a day with rotating shifts
- Flexible availability for nights, weekends, and holidays
- Capability to lift, push, and pull up to 50 pounds
- Ability to perform repetitive movements throughout the workday
- Capacity to stand for extended periods
- Willingness to work in various environmental conditions
iAnthus Capital Management is committed to providing equal employment opportunities and prohibits discrimination of any kind.
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