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Cannabis Retail Associate

2 months ago

Pennsauken, New Jersey, United States iAnthus Capital Full time
Job Overview

Company: iAnthus Capital Management

About Us:

iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation and processing to retail sales. We believe that cannabis represents a transformative industry that not only enhances the lives of individuals with chronic conditions but also influences various sectors including agriculture, pharmaceuticals, and more. Our goal is to establish premier cannabis brands and a robust network of operations and distribution throughout the nation. At iAnthus, we prioritize career growth, offer a flexible work environment, provide excellent benefits, and promote wellness initiatives while allowing you to learn from industry leaders.

Your Profile:

You are eager to learn and contribute positively to a collaborative team. You are committed to fostering an inclusive and compliant workplace. Your ability to manage time effectively and ensure the accuracy of data in your projects is essential. If you thrive in a dynamic environment and wish to be part of something impactful, we would be excited to connect with you.

Key Competencies:

  • Positive mindset
  • Meticulous attention to detail and organizational skills
  • Strong interpersonal abilities and teamwork orientation
  • Excellent verbal and written communication capabilities
  • Capacity to manage multiple tasks and prioritize effectively in a fast-paced setting

Benefits:

  • 12 days of Paid Time Off
  • Nine Paid Holidays
  • Paid Sick Leave
  • Paid Parental Leave
  • Comprehensive Medical, Dental, Vision, FSA, HSA, and Transit Benefits
  • 401(k) Plan
  • Employer Funded Short-Term Disability and Life Insurance
  • Employee Assistance Program
  • Opportunity to contribute to a growing organization where your skills can make a difference

Position Summary:
The Dispensary Associate, reporting to the Dispensary Manager, is tasked with supporting the daily operations of the dispensary, contributing to a patient-focused team, and fulfilling iAnthus's corporate objectives. This role involves adhering to company policies and ensuring compliance with all relevant state and local regulations.

Responsibilities:

  • Engage with and educate patients in a welcoming manner
  • Verify accuracy and completeness of patient intake forms
  • Assist in evaluating patients for our Verified Financial Hardship (VFH) program
  • Maintain compliance with all applicable local and state regulations
  • Perform general administrative tasks, including record-keeping and communication
  • Provide timely feedback to management regarding patient experiences
  • Ensure proper documentation for patient intake, cash handling, and waste disposal
  • Participate in daily briefings to align on objectives and messaging
  • Deliver compassionate and exemplary patient service consistently
  • Engage in monthly inventory assessments

Training & Development:

  • Ensure all patients receive a friendly and supportive greeting, creating a positive experience
  • Stay informed on HIPAA and confidentiality standards
  • Be proficient in inventory management and point-of-sale systems
  • Maintain current knowledge of products and appropriate dosages
  • Ensure compliance with iAnthus policies and local regulations among team members
  • Review and refresh patient educational materials
  • Participate in quarterly team meetings for ongoing development

Sales & Business Development:

  • Analyze daily sales and best practices to meet targets with team members
  • Be trained in patient services, including intake processes and product knowledge
  • Engage in daily briefings to ensure consistent messaging and goals
  • Provide outstanding and empathetic patient service

Company Culture:

  • Act as an ambassador for the iAnthus brand, representing it positively
  • Build relationships with community stakeholders and earn trust
  • Embrace and implement iAnthus's core values: respect, diversity, sustainability, research, and service
  • Adhere to iAnthus's cultural principles
  • Maintain the dispensary's aesthetic in line with the iAnthus brand
  • Participate in a motivated team environment
  • Implement brand marketing strategies effectively

Qualifications:

  • Must be at least 21 years old with a valid driver's license and reliable transportation
  • Preferred experience in retail, hospitality, or patient services
  • Willingness to work a flexible schedule, including nights and weekends
  • Strong verbal and written communication skills, along with basic math proficiency
  • Ability to thrive in a high-energy, fast-paced environment
  • Excellent organizational and decision-making abilities
  • Computer literacy is essential; experience with POS systems is a plus
  • High school diploma or equivalent
  • Ability to pass a criminal background check as per state guidelines

Additional responsibilities may be assigned as needed. This job description is not exhaustive and may evolve over time.

Physical Requirements:

  • Ability to work a minimum of 8 hours per day with rotating shifts
  • Flexible availability for nights, weekends, and holidays
  • Capability to lift, push, and pull up to 50 pounds
  • Ability to sit, squat, bend, and kneel repeatedly throughout the workday
  • Capacity to stand for extended periods
  • Willingness to work in various conditions, including office environments and exposure to different elements

iAnthus Capital Management is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.