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Sales Associate

3 months ago

East Orange, United States Crosstown Plumbing Full time

Crosstown Plumbing is a successful plumbing store located in East Orange, NJ. We are hiring a dependable, friendly sales associate to join our team This role is responsible for providing excellent customer service and sales assistance at the counter of our store. We need someone to be the point person for problem solving and help our customers troubleshoot. This is a full-time, hourly position with overtime required.

If you don't want the manual labor of being a plumber, but want steady hours, steady pay and want to use your plumbing knowledge, submit your application today or check out our website at www.crosstownplumbing.com to learn more

Why You Should Join Us:

  • Competitive salary of $24-30/hour
  • Robust health benefits
  • Vision insurance
  • Dental insurance
  • Paid vacation and sick time
  • 401k program
  • Growth opportunities
  • Training available
  • Company SWAG
  • Annual holiday party
  • Free snacks available for employees
What You'll Do:
  • Assist customers at the Counter to drive revenue through knowledge of basic sales techniques
  • Proactively answer phone calls from potential new clients and follow through to close sales
  • Promptly follow-up on all customer requests for information, quotes, alternative products, and delivery dates
  • Resolve customer complaints and disputes in a timely, professional manner
  • Utilize plumbing product knowledge to provide technical support and troubleshoot issues
  • Maintain knowledge of new and existing products/inventory, technology, and general industry trends
  • Be the point-person for key accounts
  • Attend and participate in weekly sales meetings
  • Proactively communicate promotions and any new products
  • Other duties, as assigned
Requirements
  • 2-5 years of experience in the plumbing industry
  • Previous knowledge of plumbing supply industry and technical product knowledge required
  • Skilled in building long-term customer relationships
  • Able to multi-task and maintain focus while prioritizing the needs of several customers simultaneously
  • Excellent problem-solving skills (listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems)
  • Proactive communication skills, both verbal and written
  • Strong math skills required, (including ability to add, subtract, multiply, divide; utilizing rulers to accurately measure length; understand conversion between feet and inches, as well as small increments of an inch; and calculate margins, discounts and percentages)
  • Proficient computer skills
  • Must be able to work independently with minimal direction
  • Eager team contributor and ability to wear multiple hats