Patient Care Coordinator

2 weeks ago


Charlottesville, Virginia, United States Sentara Healthcare Full time

Job Summary

We are seeking a highly skilled and detail-oriented Patient Care Representative to join our team at Sentara Healthcare. As a Patient Care Representative, you will play a critical role in ensuring the smooth registration process for new and current patients at our site.

Key Responsibilities:

  • Register new and current patients, completing check-in and check-out functions, including collection of co-pays, scheduling of appointments, and requests for medical records.
  • Answer telephone calls and greet all patients and visitors with a smile, providing exceptional customer service.
  • Communicate with insurance carriers and discharge planners in a professional manner, ensuring seamless coordination of patient care.
  • Maintain accurate and up-to-date patient records, adhering to all relevant regulations and guidelines.

Requirements:

  • High School diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in typing, with a minimum speed of 30+ WPM.

About Sentara Healthcare:

Sentara Healthcare is a diverse and inclusive organization, proud of its close to 30,000-member workforce. We strive to create a workplace that reflects the communities we serve, and we are committed to fostering a culture of diversity, inclusion, and belonging.

Why Work with Us:

  • Opportunity to work in a dynamic and growing healthcare organization.
  • Competitive compensation and benefits package.
  • Professional development opportunities to enhance your skills and career growth.


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