Sales Operations Coordinator

4 weeks ago


Wendell, North Carolina, United States DHD Consulting Full time
Sales Operations Coordinator

We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at DHD Consulting. As a Sales Operations Coordinator, you will play a key role in supporting the Sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed.

Key Responsibilities:
  • Sales Process Optimization:
    • Assist in developing, implementing, and refining sales processes and procedures to improve efficiency and effectiveness.
    • Identify bottlenecks and areas for improvement within the sales cycle and recommend solutions.
  • Data Management and Reporting:
    • Maintain and update sales databases and CRM systems.
    • Generate regular reports on sales performance, pipeline metrics, and other key indicators.
    • Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Sales Tools and Systems:
    • Support the administration and management of sales tools and platforms.
    • Troubleshoot and resolve issues related to sales technology and systems.
    • Assist in the training of sales staff on new tools and processes.
  • Collaboration and Communication:
    • Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
    • Facilitate communication between the Sales team and other stakeholders to ensure smooth operations.
  • Sales Planning and Strategy:
    • Assist in the development of sales plans and strategies by providing relevant data and insights.
    • Support the implementation of sales strategies and monitor their effectiveness.
  • Administrative Support:
    • Provide administrative support to the Sales Operations Managers and the Sales team as needed.
    • Manage and maintain sales documentation, including contracts, proposals, and agreements.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1-2 years of experience in Sales Operations, Sales Support, or a related role is preferred.
  • Strong analytical and problem-solving skills.
  • Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Bi-lingual in English/Korean required.
  • Detail-oriented with a commitment to accuracy.
  • Proactive and able to handle multiple tasks in a fast-paced environment.
  • Eager to learn and grow within the Sales Operations field.


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