Sales Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at DHD Consulting. As a Sales Operations Coordinator, you will play a key role in supporting the Sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed.
Key Responsibilities:- Sales Process Optimization:
- Assist in developing, implementing, and refining sales processes and procedures to improve efficiency and effectiveness.
- Identify bottlenecks and areas for improvement within the sales cycle and recommend solutions.
- Data Management and Reporting:
- Maintain and update sales databases and CRM systems.
- Generate regular reports on sales performance, pipeline metrics, and other key indicators.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Sales Tools and Systems:
- Support the administration and management of sales tools and platforms.
- Troubleshoot and resolve issues related to sales technology and systems.
- Assist in the training of sales staff on new tools and processes.
- Collaboration and Communication:
- Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
- Facilitate communication between the Sales team and other stakeholders to ensure smooth operations.
- Sales Planning and Strategy:
- Assist in the development of sales plans and strategies by providing relevant data and insights.
- Support the implementation of sales strategies and monitor their effectiveness.
- Administrative Support:
- Provide administrative support to the Sales Operations Managers and the Sales team as needed.
- Manage and maintain sales documentation, including contracts, proposals, and agreements.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in Sales Operations, Sales Support, or a related role is preferred.
- Strong analytical and problem-solving skills.
- Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Bi-lingual in English/Korean required.
- Detail-oriented with a commitment to accuracy.
- Proactive and able to handle multiple tasks in a fast-paced environment.
- Eager to learn and grow within the Sales Operations field.
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