Quality Assurance Specialist

13 hours ago

Wendell, North Carolina, United States KIOTI Tractor Full time
Job Overview

The Quality Coordinator plays a pivotal role in ensuring the highest standards of quality control at KIOTI Tractor. This position is responsible for developing and implementing quality standards, creating written and technical information for dealers, customers, and employees, and maintaining policies to achieve quality standards and resolve control issues.

Key Responsibilities:

  • Evaluate and correct quality issues related to OEM vendors, including packaging, damages, errors, and shipping/transportation of products.
  • Develop and perform systematic and random audit/inspection processes for products in the wholegoods and parts departments.
  • Collaborate with Product Development and Product Line Managers on product resolution as required.
  • Conduct inventory campaigns, compose service bulletins, and product advisories as needed.
  • Generate and compile reports on quality metrics, process performance, and compliance indicators.
  • Execute root cause analysis on failed parts as required.
  • Test and evaluate new products, including assembly, tear down, and revision as needed.
  • Complete product reviews and reports as required.
  • Develop assembly instructions for current and new products.
  • Coordinate new product assembly and quality inspections prior to product launch.
  • Review and proof-read manuals prior to product launch or as revisions are implemented.
  • Other assignments as directed by the Quality and Assembly Department management.
  • Assist with ensuring standard operating procedures (SOPs) are implemented, maintained, and continuously improved.
  • Assist with directing quality inspectors in the acceptance of incoming inventory inspections, outgoing inspections, and in-production inspections; maintain documentation as required.

Requirements:

  • High School Diploma or equivalent.
  • 2-5 years of mechanical experience, with a preferred background in agriculture or construction.
  • Strong verbal and written communication skills.
  • Attention to detail.
  • Experience with training and development of training materials.
  • Knowledge and experience with the following computer applications: Microsoft Word, PowerPoint, Excel, Outlook.
  • Solomon, CRM, or other similar applications preferred.
  • US Passport may be necessary for travel.

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